Chapter 7 Troubleshooting video network problems
72
Profile XP Service Manual
23 July 2004
Correcting common Ethernet video network
problems
This troubleshooting aid provides corrective action for some common Ethernet video
network problems. Search the table for the problem you are experiencing, then try the
corrective action. Some problems have more than one corrective action.
Problem
Possible Causes
Corrective Action
Can’t transfer files in Media
Manager.
There may be an incorrect
network name entry in the
HOSTS file on the Profile XP
system.
Verify all Windows NT Ethernet and
video Ethernet entries in the HOSTS
all systems. Make sure video
Ethernet names use Ø, that is, zero
and not the letter O. Refer to
“Manually Edit the hosts file on each
Profile XP”
in the Profile XP System
Guide.
Can’t transfer files in Media
Manager.
No video Ethernet connectivity.
Refer to “Testing the Ethernet Video
network” on page 73..
In Media Manager, files
transfer only one direction.
There may be an incorrect entry
in the HOSTS file on the
Profile XP systems.
Verify all Windows NT Ethernet and
video Ethernet entries in the HOSTS
file on both systems, refer to
“Manually Edit the hosts file on each
Profile XP”
in the Profile XP System
Guide.
Media Manager can’t find a
Profile XP when you try to add
it to the network hosts list.
PortServer is not running on the
remote Profile XP system.
Start PortServer on the remote
system, refer to “Running PortServer
to enable remote operation”
in the
Profile XP System Guide.
Media Manager can’t find the
Profile XP when you try to add
it to the network hosts list.
Unable to resolve Windows NT
Ethernet name. There may be an
incorrect Windows NT Ethernet
name entry in the HOSTS file.
Verify all Windows NT Ethernet and
video Ethernet entries in the HOSTS
file on both systems, refer to
“Manually Edit the hosts file on each
Profile XP”
in the Profile XP System
Guide
Media Manager can’t find a
Profile XP when you try to add
it to the network hosts list.
No Windows NT Ethernet
connectivity.
Refer to “Testing the Ethernet Video
network” on page 73..
Содержание Profile XP PVS1000
Страница 1: ...Profile XP PVS SERIES MEDIA PLATFORMS Service Manual 071 8291 01 JULY 2004 the most watched worldwide ...
Страница 4: ...Product Support 4 Profile XP Service Manual 23 July 2004 ...
Страница 28: ...Preface 28 Profile XP Service Manual 23 July 2004 ...
Страница 32: ...Chapter 1 Characterizing the problem 32 Profile XP Service Manual 23 July 2004 ...
Страница 50: ...Chapter 4 Troubleshooting audio problems 50 Profile XP Service Manual 23 July 2004 ...
Страница 54: ...Chapter 5 Troubleshooting timecode problems 54 Profile XP Service Manual 23 July 2004 ...
Страница 66: ...Chapter 6 Troubleshooting storage system problems 66 Profile XP Service Manual 23 July 2004 ...
Страница 76: ...Chapter 7 Troubleshooting video network problems 76 Profile XP Service Manual 23 July 2004 ...
Страница 82: ...Chapter 9 Troubleshooting channel control problems 82 Profile XP Service Manual 23 July 2004 ...
Страница 88: ...Chapter 10 Routine maintenance 88 Profile XP Service Manual 23 July 2004 ...
Страница 100: ...Chapter 11 Parts removal and replacement 100 Profile XP Service Manual 23 July 2004 Removing the bulkhead 0625 11 1 1 2 ...
Страница 129: ...Viewing subsystem properties 23 July 2004 Profile XP Service Manual 129 ...
Страница 150: ...Appendix A Diagnostic Tools 150 Profile XP Service Manual 23 July 2004 ...
Страница 152: ...Appendix A Diagnostic Tools 152 Profile XP Service Manual 23 July 2004 ...
Страница 156: ...Appendix A Diagnostic Tools 156 Profile XP Service Manual 23 July 2004 ...
Страница 172: ...Index 172 Profile XP Service Manual 23 July 2004 ...