Chapter 7 Troubleshooting video network problems
68
Profile XP Service Manual
23 July 2004
Correcting common Fibre Channel video network
problems
This troubleshooting aid provides corrective action for some common Fibre Channel
video network problems. Search the table for the problem you are experiencing, then
try the corrective action. Some problems have more than one corrective action.
The System Guide referred to in the tables in this chapter is the Profile XP System
Guide.
Problem
Possible Causes
Corrective Action
The Profile has lost
connectivity with the Fibre
Channel network. Video
transfers will fail.
Check for faulty Fibre Channel
cabling, or check whether the device
at the other end of the cable has lost
communication with this Profile.
The Profile has regained
connectivity with the Fibre
Channel network.
Can’t transfer files in Media
Manager.
There may be an incorrect Fibre
Channel name entry in the
HOSTS file on the Profile XP
system.
Verify all Ethernet and Fibre Channel
entries in the HOSTS all systems.
Make sure Fibre Channel names use
_fc0, that is, zero and not the letter O.
Refer to “Manually Edit the hosts file
on each Profile XP” in the Profile XP
System Guide.
Can’t transfer files in Media
Manager.
No Fibre Channel connectivity.
Refer to “Testing the Fibre Channel
Video network” on page 69..
In Media Manager, files
transfer only one direction.
There may be an incorrect entry
in the HOSTS file on the
Profile XP systems.
Verify all Ethernet and Fibre Channel
entries in the HOSTS file on both
systems, refer to “Manually Edit the
hosts file on each Profile XP” in the
Profile XP System Guide.
Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list.
PortServer is not running on the
remote Profile XP system.
Start PortServer on the remote system,
refer to “Running PortServer to enable
remote operation” in the Profile XP
System Guide.
Media Manager can’t find the
Profile XP when you try to
add it to the network hosts list.
Unable to resolve Ethernet
name. There may be an incorrect
Ethernet name entry in the
HOSTS file.
Verify all Ethernet and Fibre Channel
entries in the HOSTS file on both
systems, refer to “Manually Edit the
hosts file on each Profile XP” in the
Profile XP System Guide.
Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list.
No Ethernet connectivity.
Refer to “Testing the Ethernet Video
network” on page 73..
Содержание Profile XP PVS1000
Страница 1: ...Profile XP PVS SERIES MEDIA PLATFORMS Service Manual 071 8291 01 JULY 2004 the most watched worldwide ...
Страница 4: ...Product Support 4 Profile XP Service Manual 23 July 2004 ...
Страница 28: ...Preface 28 Profile XP Service Manual 23 July 2004 ...
Страница 32: ...Chapter 1 Characterizing the problem 32 Profile XP Service Manual 23 July 2004 ...
Страница 50: ...Chapter 4 Troubleshooting audio problems 50 Profile XP Service Manual 23 July 2004 ...
Страница 54: ...Chapter 5 Troubleshooting timecode problems 54 Profile XP Service Manual 23 July 2004 ...
Страница 66: ...Chapter 6 Troubleshooting storage system problems 66 Profile XP Service Manual 23 July 2004 ...
Страница 76: ...Chapter 7 Troubleshooting video network problems 76 Profile XP Service Manual 23 July 2004 ...
Страница 82: ...Chapter 9 Troubleshooting channel control problems 82 Profile XP Service Manual 23 July 2004 ...
Страница 88: ...Chapter 10 Routine maintenance 88 Profile XP Service Manual 23 July 2004 ...
Страница 100: ...Chapter 11 Parts removal and replacement 100 Profile XP Service Manual 23 July 2004 Removing the bulkhead 0625 11 1 1 2 ...
Страница 129: ...Viewing subsystem properties 23 July 2004 Profile XP Service Manual 129 ...
Страница 150: ...Appendix A Diagnostic Tools 150 Profile XP Service Manual 23 July 2004 ...
Страница 152: ...Appendix A Diagnostic Tools 152 Profile XP Service Manual 23 July 2004 ...
Страница 156: ...Appendix A Diagnostic Tools 156 Profile XP Service Manual 23 July 2004 ...
Страница 172: ...Index 172 Profile XP Service Manual 23 July 2004 ...