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Grass Valley Group Product Support

16 October 2001

PFR 500/E Instruction Manual

13

Grass Valley Group Product Support

To get technical assistance, check on the status of problems, or report new problems,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.

Web technical support

To access support information on the Web, visit the product support Web page on the
Grass Valley Group Web site. You can download software or find solutions to problems
by searching our Frequently Asked Questions (FAQ) database.

World Wide Web:

http://www.grassvalleygroup.com/support/

Technical Support E-mail Address:

[email protected]

.

Phone support

Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.

USA and Americas (includes Latin America and Canada)

Europe and UK

Asia Pacific

Authorized support representative

A local authorized support representative may be available in your country. To locate the
support representative for your country, visit the product support Web page on the Grass
Valley Group Web site.

Profile Users Group

You can connect with other Profile XP Media Platform users to ask questions or share
advice, tips, and hints. Send e-mail to

[email protected]

to join the

community and benefit from the experience of others.

Telephone

(800) 547-8949 (Toll Free)
(530) 478-4148 (Direct Dial Toll Call)

Fax

(530) 478-3181

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Содержание Profile XP PFR500/E

Страница 1: ...Instruction Manual 071 8136 00 OCTOBER 2001 PROFILE XP PFR 500 E F I B R E C H A N N E L R A I D S T O R A G E S Y S T E M ...

Страница 2: ...se duplication or disclosure by the United States Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 277 7013 or in subparagraph c 1 and 2 of the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 as applicable Manufacturer is Grass Valley Group Inc P O Box 59900 Nevada City Califor...

Страница 3: ... Chassis circuit board modules 20 PFR500 RAID Storage Chassis circuit board modules 21 Power supplies 22 Fan modules 23 Configurations 23 Chapter 2 PFR500 E Installation Information Installation requirements 25 Site requirements 25 Power 25 Cooling 25 Chassis address setting requirement 26 Cabling requirements 27 Binding disk modules into groups 27 Installing a PFR500 E in an equipment rack 28 Unp...

Страница 4: ...lling disk module 40 Replacing the Loop Bypass Board LBB or RAID Controller 41 Removing the LBB or RAID Controller 41 Installing the LBB or RAID Controller 42 Replacing GBIC data ports 42 Replacing a power supply 43 Replacing the fan module 44 Appendix A Technical Specifications and Operating Limits AC power requirements 45 Size and weight 45 Copper cable lengths 45 Environmental limits 46 Index 4...

Страница 5: ...ic shock the grounding conductor must be connected to earth ground Before making connections to the input or output terminals of the product ensure that the product is properly grounded Do Not Operate Without Covers To avoid electric shock or fire hazard do not operate this product with covers or panels removed Do Not operate in Wet Damp Conditions To avoid electric shock do not operate this produ...

Страница 6: ...ates a personal injury hazard not immediately accessible as you read the marking CAUTION indicates a hazard to property including the product Symbols on the Product The following symbols may appear on the product DANGER high voltage ATTENTION refer to manual Service Safety Summary Do Not Service Alone Do not perform internal service or adjustment of this product unless another person capable of re...

Страница 7: ...can affect emission compliance and could void the user s authority to operate this equipment Canadian EMC Notice of Compliance This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le présent appareil numérique n émet pas de bruits radioélectriques dépassa...

Страница 8: ... diagnose treat or monitor patients under medical supervision and is not intended and has not been certified to make physical or electrical contact with patients nor to transfer energy to or from patients and or to detect such energy transfer to or from patients Standard Designed tested for compliance with UL1950 Safety of Information Technology Equipment including Electrical Business Equipment Th...

Страница 9: ...anual F a m il y o f X P S e r ie s Grass Valley Group 8118 10 Profile XP Manual F a m il y o f X P S e r ie s Grass Valley Group P r o f i l e X P M a n u a l F a m il y o f X P S e r ie s G r a s s V a l l e y G r o u p Release Notes Path for the Installer Path for the Operator System Guide User Manuals Other Manuals Contains the latest information about Profile XP hardware and software shipped ...

Страница 10: ...e the Profile XP Media Platform into your operation Profile XP User Manual Contains complete instructions for using Profile applications to operate the Profile XP Media Platform Profile XP Service Manual Contains information for servicing the Profile XP Media Platform and includes procedures for the following tasks Problem analysis using symptom problem solution tables Running diagnostics locally ...

Страница 11: ...pansion Chassis You can read this chapter to get familiar with key features and components Chapter 2 PFR500 E Installation Information Contains information needed for installation of a RAID Storage Chassis and RAID Expansion Chassis including rack mounting information Chapter 3 Servicing the PFR500 E Contains service information such as FRU replacement procedures Appendix A Technical Specification...

Страница 12: ...may be downloaded via the Product Documentation link on the Grass Valley Group home page Other on line documentation Electronic versions of the following manuals are located on the system drive of your Profile XP Media Platform and on the Profile XP software CD ROM Installation Guide for your model Profile XP System Guide Profile XP User Manual Profile XP Service PFR500 E Instruction Manual Profil...

Страница 13: ...nada Europe and UK Asia Pacific Authorized support representative A local authorized support representative may be available in your country To locate the support representative for your country visit the product support Web page on the Grass Valley Group Web site Profile Users Group You can connect with other Profile XP Media Platform users to ask questions or share advice tips and hints Send e m...

Страница 14: ...Preface 14 PFR500 E Instruction Manual 16 October 2001 ...

Страница 15: ...echnology The PFR500 s modular scalable design provides additional disk storage as your needs increase Feature highlights Ten drives in a 3U vertical rack space No single point of failure All active components are hot serviceable Scalable expansion using PFR500E RAID Expansion Chassis Optional dual RAID controllers provide Fibre Channel failover Copper Fibre Channel interface GBIC The PFR500 utili...

Страница 16: ...em with a total of 100 drives and 3 6TB 7 3TB or 18TB of storage depending on the disk drive option The built in chassis daisy chaining capabilities provide for cost effective storage expansion as requirements grow Throughout this manual the term PFR500 E is used to refer to either the PFR500 or the PFR500E interchangeably PFR500 E components The PFR500 E components are The chassis with passive mi...

Страница 17: ...ery so that if electrical power is lost data stored in cache memory will be saved Data store cache is not used in the PFR500 E so the Battery Backup module is not used even though it ships as part of the LBB module Fan Module A Chassis Power Supply A Fan Module B Power Supply B LBB B LBB A GBIC Battery Backup Unit BBU 8136 5 ...

Страница 18: ...hassis address The following diagram shows how disk drive modules are identified based on the chassis address and physical location The chassis with an address set to 0 contains drives from 0 to 9 the chassis with an address set to 1 contains drives from 10 to 19 and so forth Midplane The midplane distributes power and signals to all the chassis components All FRUs plug directly into midplane conn...

Страница 19: ... is powered up The disk drives are 3 5 inch FC AL drives that conform to the Fibre Channel Arbitrated Loop FC AL standards and support dual port FC AL interconnects through the two RAID controllers and their cabling CAUTION Once the PFR500 E is installed and configured the disk modules become slot dependent Moving disk modules between physical slots will result in loss of data and the need to reco...

Страница 20: ...re supported by the LBB in the A slot while even numbered disk drives are supported by the LBB in the B slot In the event of an LBB module failure the faulty loop is bypassed and all disk drives failover to the remaining LBB module The LBBs are clearly labeled A or B on the rear panel of the canister The LBB in the PFR500E has two Fibre Channel ports the Left and Right Fibre Channel Loop Ports Cop...

Страница 21: ...Fibre Channel option is installed This provides redundant Fiber Channel interface ports to the Profile system or Fibre Channel switch fabric The following figure shows a PFR500 Fibre Channel RAID Storage Chassis with the two RAID Controller Modules installed The RAID Controllers are clearly labeled A or B on the rear panel of the canister 8136 7 Installing a GBIC Gigabit Interface Converter A A B ...

Страница 22: ... used in Grass Valley Group storage systems The RAID Controller includes rear panel Fibre Channel loop port status LEDs and other activity LEDs Refer to Monitoring PFR500 E status on page 36 Power supplies There are two auto ranging power supplies each with its own power cord and standby switch Each supply supports a fully configured PFR500 and shares load currents with the other supply if it is p...

Страница 23: ...m and maximum configurations are as follows The maximum configuration provides the most redundancy and therefore the highest degree of system availability The PFR500E RAID Expansion Chassis minimum and maximum configurations are as follows IMPORTANT Grass Valley Group does not support mixing disk drives of differing capacities in any RAID chassis All disk drives in any RAID chassis must be of the ...

Страница 24: ...Chapter 1 About the PFR500 E 24 PFR500 E Instruction Manual 16 October 2001 ...

Страница 25: ...ecifications and Operating Limits Power Refer to AC power requirements on page 45 for AC power requirements The values indicate either the values for the power cord of a PFR500 E with a single power supply or the total values shared by the line cords of two power supplies in the same PFR500 E with the division between the power cords and supplies at the current sharing ratio If one of the two powe...

Страница 26: ...t to 0 The chassis address switch is located inside the chassis on the midplane board The following figures show how to gain access to the switch by removing the board canisters CAUTION Refer to the PVS Series Installation Guide you received with your Profile XP storage system or the Media Area Network Instruction Manual for step by step instructions for setting the chassis address The midplane is...

Страница 27: ...0 and PFR500E interconnections should maintain LBB consistency That is one FC loop should connect the PFR500 s RAID Controller A and each PFR500E s LBB A The other FC loop should connect the PFR500 E s RAID Controller B and each PFR500E s LBB B Do not leave an unused that is dangling cable connected to a Fibre Channel port because it may cause excess noise on the loop Binding disk modules into gro...

Страница 28: ...acking the Chassis Installing the rack mounts Installing the chassis with drive the support bracket Installing chassis without the drive support bracket Unpacking the Chassis Unpack the PFR500 E chassis cables and installation kit WARNING A PFR500 E chassis is heavy Two people should lift and move it CAUTION Save the chassis packaging Use only PFR500 approved packaging to ship Box containing cable...

Страница 29: ...ts 2 Adjust the length of the outside edges of the chassis mount assembly to fit between the front and back channel mounts Secure these two pieces together Pull chassis mount assembly away from channel mounts 3 Place cage nuts around the top and bottom two holes on the front of the chassis mount assembly such that the nuts are inside the front and the back of the chassis mount assembly 4 Place one...

Страница 30: ...00 E Instruction Manual 16 October 2001 6 Repeat steps 1 through 5 for the right side Left Stationary Chassis Mount Left Chassis Slide Rail Cage Nuts 4 per side Locking Nits 3 per side Cage Nuts 2 per side Front Channel Mount Back Channel Mount 0626 15 ...

Страница 31: ...ve support bracket 1 Rest the chassis on the support angles shown Slide the chassis back and into place 2 Add the drive support bracket and secure the chassis to the rack with the mounting screws that shipped with the chassis 3 Repeat steps 1 2 to insert each PFR500 E chassis in the rack The drive support brackets preclude edge covers Installing chassis without the drive support bracket To install...

Страница 32: ...r 2 PFR500 E Installation Information 32 PFR500 E Instruction Manual 16 October 2001 3 Apply the edge covers that are packaged with the PFR500 E 4 Repeat steps 1 3 to install each PFR500 E chassis in the rack ...

Страница 33: ...nstalls a grounding conductor Powering up the system Power up the PFR500 E system beginning with the PFR500E Expansion Chassis by turning on the standby switches When you power up the PFR500 E the 7 segment LED display on the rear panel of the RAID Controller and Loop Bypass Boards shows a single digit 0 through 9 This indicates the chassis address of the chassis The chassis displaying chassis add...

Страница 34: ...cuit breaker located inside the cabinet if the cabinet has such breakers or may be controlled by a circuit breaker located externally to the cabinet To turn on power refer to PFR500 E power up and initialization on page 33 Battery Backup recharge Every PFR500 E RAID controller includes a backup battery so that if electrical power is lost data stored in cache memory will be saved Data store cache i...

Страница 35: ...E status and replace Field Replaceable Units FRU Topics are Monitoring PFR500 E status on page 36 Removing and installing disk drive modules on page 38 Replacing the Loop Bypass Board LBB or RAID Controller on page 41 Replacing GBIC data ports on page 42 Replacing a power supply on page 43 Replacing the fan module on page 44 ...

Страница 36: ...describes how to interpret the the disk drive LED behavior and rear panel 7 segment display for various conditions If a non redundant FRU fails in a PFR500 the system may be inoperable while you replace the FRU If a redundant FRU fails high availability will be compromised until you replace the faulty FRU LEDs 7 Segment Display Meaning One drive is blue none Drive has been identified F Drive is fa...

Страница 37: ...l signal on the GBIC RAID Controller Host Loop LED is ON when the Fiber Channel port does not see a valid Fibre Channel signal on the GBIC Host RDY LED is ON when the host is ready LED off means the HOST is not ready Disk ACT LED is ON when there is disk activity Host ACT LED is ON when there is host activity Power Supply Output Good LED is ON when power supply output is good Fault LED is ON when ...

Страница 38: ...n move a disk module with the following cautions The disk module must be unbound Moving a module that is part of a LUN to another slot makes all information on the LUN inaccessible You must remove and install the disk module while the storage system is powered up A disk module must be inserted all the way or removed entirely Do not leave a disk module partially removed except for periods when you ...

Страница 39: ...sk drive LED is blue or red NetCentral messages may report disk faults by disk module number To locate a disk module by number look at the 7 segment LED display on the rear panel of the RAID Controller or Loop Bypass Boards It displays a single digit 0 through 9 This indicates the chassis address of the chassis The chassis displaying chassis address 0 contains drives from 0 to 9 the chassis displa...

Страница 40: ...odule To install a disk module 1 Insert the replacement disk drive module into the empty bay as shown 2 Press the release lever down and into place 3 The disk spins up automatically 4 Replace the drive support bracket if used refer to Installing the chassis with drive the support bracket on page 31 ...

Страница 41: ... one RAID Controller installed while it is powered up Do not remove both RAID Controller while the PFR500 is powered up Removing the LBB or RAID Controller To remove the LBB or RAID Controller 1 Identify the module to be replaced using NetCentral or rear panel LED indicators 2 Remove the cables connected to the module NOTE Note where the cables connect to the module 3 Loosen captive screws as show...

Страница 42: ...ake sure the module is seated 2 Push up the two ejector levers to seat the module 3 Tighten the captive screws Replacing GBIC data ports The PFR500 E ships with passive copper data ports installed in the RAID Controller and Loop Bypass Board LBB modules To replace the GBIC 1 Remove cabling and remove the GBIC as shown 2 Insert the replacement GBIC into the module as shown then reconnect cabling 29...

Страница 43: ...ving the supply from the chassis To replace the power supply 1 Turn the standby switch to Standby 0 as shown 2 Remove the electrical cable from the power supply 3 Loosen the captive screw on the power supply 4 Pull the module out of the enclosure as shown 5 Insert the replacement power supply into the empty bay 6 Tighten the captive screw on the power supply 2750 Off Standby switch 2908 ...

Страница 44: ...til you have a replacement fan module available You can remove the drive fan module while the PFR500 E is powered up To replace a fan module 1 Loosen the captive screw on the fan module 2 Pull the module out of the enclosure 3 Insert the replacement fan module into the empty bay 4 Tighten the captive screw on the module As soon as the module is reinstalled the fans start spinning and the system fa...

Страница 45: ...ped with your PFR500 when making connections Any copper cables you use must meet the appropriate standards for 1 Gbit FC AL loops Such cables are fully shielded twin axial full duplex cables with DB 9 connectors Cables greater than 10 meters must be equalized cables equal to or less than 10 meters do not need to be equalized Do not use copper cables longer than 15 meters for any Fibre Channel conn...

Страница 46: ... issue auto warning and auto shutdown incase the over temperature limit is reached Requirements Description Temperature Operating 5 to 35 degrees C 41 to 95 degrees F Temperature Non operating 40 to 65 degrees C 40 to 149 degrees F Relative Humidity Operating 5 to 75 non condensing Relative Humidity Non operating 5 to 95 non condensing ...

Страница 47: ...displays interpreting 36 disk module description 19 disk drive LED colors 36 identification 18 installing 40 removing 39 replacing 38 disk utilities 27 documentation set 9 documentation online 12 drive support bracket 31 E ejector lever 41 Emission Control compliance 7 EN55022 Class A Warning 7 Ethernet connector 21 22 F fan module description 23 replacing 44 running in standby 23 status LEDs 37 F...

Страница 48: ... E chassis midplane 18 chassis depth 45 components 16 configurations 23 description 16 disk module description 19 fan modules 23 high availability features 16 installation requirements 25 installing in rack 31 monitoring status 36 operating limits 46 power supply description 22 powering down 34 rear panel view 20 21 requirements cabling 27 operating 46 weight 45 power cord 33 outlet 33 power suppl...

Страница 49: ...display 27 site requirements See also Appendix A see also Appendix A size and weight 45 SNMP monitoring 36 standby switch 33 43 status monitoring PFR500 E 36 storage capacity 16 support phone numbers 13 T technical support 13 U users group 13 V voltage PFR500 E requirements 45 W web site 13 weight chassis 45 width chassis 45 ...

Страница 50: ...Index 50 PFR500 E Instruction Manual 16 October 2001 ...

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