34
M-Series Service Manual
6 July 2004
Chapter 2 Troubleshooting problems
Media disk problems
Problem
Possible Causes
Corrective Actions
No clips appear
in the Clips pane.
This may be
accompanied by
a startup message
or a Status Pane
message
regarding media
disks being
unavailable.
A media disk is bad or the SCSI
bus is unavailable because there
has been a hardware failure.
1. Restart into storage maintenance mode and
open the Storage Utility.
2. If no disks are displayed then there has been
a hardware failure. Contact Support for a
replacement iVDR.
3. If at least one disk is displayed but another
disk or disks are missing, then you likely have
a disk failure problem. Check disks as
follows:
- Power down and make sure the disks are
properly seated. Open Storage Utility and
check if all disks are now displayed.
- Determine which disk is not displayed in
Storage Utility. Select a disk then select
Identify
and view disk lights to verify which
disks are displayed and which are not
displayed.
- Determine if all slots are operating correctly.
Temporarily move a disk that checks out as
good (displayed in Storage Utility and
identified with a flashing disk light) into the
slot of a disk that does not check out as good.
If the good disk still checks out as good in the
same slot, then you know the slot is operating
correctly. If you find a faulty slot, contact
Support for a replacement iVDR.
4. If all slots are operating correctly and a disk
is not displayed in Storage Utility, the disk is
faulty. When a disk fails all stored media is
lost. Replace the faulty disk with a new disk
and use the Storage Utility to make new file
system. Refer to
“Replacing a media disk
drive” on page 49
.
The Status Pane
message “Media
disks getting
full…” appears
or a “FSS
‘default(0)’”
message appears.
The media disks are reaching
maximum capacity.
In Recorder, select the Time Dome and
choose
Available Storage
. If the Time Dome
is filled it confirms that your iVDR is out of
space. Make space on the media drives by
doing one or both of the following:
- Delete unused clips and empty the Recycled
Bin.
- Work through
“Cleaning the media file
system” on page 64
.
Содержание M-Series
Страница 14: ...14 M Series Service Manual 6 July 2004 Safety Summaries ...
Страница 26: ...26 M Series Service Manual 6 July 2004 Chapter 1 Product Description ...
Страница 68: ...68 M Series Service Manual 6 July 2004 Chapter 3 Service Procedures ...
Страница 76: ...76 M Series Service Manual 6 July 2004 Chapter 4 Removing and replacing FRUs ...
Страница 80: ...80 M Series Service Manual 6 July 2004 Index ...