5-7
5.7 Problems Related to Pens and Paper
If any problem related to the pens or paper should occur, check the tables in this section.
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The pen draws scratchy lines or won't write
Possible cause
Solution
Are the pen types and paper compatible?
Replace the pen, ink, or paper with a compatible type.
For details, see section 4.4, “Compatibility between
Pens and Paper.”
Is the Pen Speed correctly set?
See section 3.2, “Setting the Pen Speed and Pen
Force” to ensure that the Pen Speed is set to suit the
pen type and paper being used.
Is the pen's ink supply out or low?
If the pen is a refillable ink pen, refill its ink supply. If it
is another type of pen, replace it with a new one.
Is there dust or dirt on the pen's tip?
Remove any foreign matter on the pen's tip. Foreign
matter may adhere to the pen's tip from the media
during plotting, particularly when polyester film is
used.
Is the pen's tip worn down?
Compare the pen's tip with a new pen. If it is worn,
replace the pen with a new one.
The tip of a water based fiber tip pen is inherently
prone to wear (the line width becomes thicker). Com-
pared with other paper types, a pen's tip tends to wear
down more quickly on polyester film.
Are the rubber inserts used properly?
If the rubber inserts are not used inside the pen caps
in the pen station when refillable ink pens, dispos-
able ink pens or high-speed ceramic pens are used,
since the pen caps are not sealed completely, ink may
drip. Mount the rubber inserts properly (Refer to 1.3
“Mounting the Pens”).
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