1.2.1 Thermal Print Head
The warranty of the thermal print head is limited to nine months from the date of
shipment to buyer. The warranty does not cover thermal print heads whic h have
been misused, altered, neglec ted, handled carelessly, or damaged due to improper
cleaning or unauthorized repairs.
1.2.2 Warranty Service Procedures
If defect should occ ur during the warranty
period, the defective unit shall b
e
returned, freight and insurance prepaid, in t he original shipping container to Graphic
Products. Include a c ontact name, action desi red, and a detailed description of the
problem and examples when po ssible. We shall not be responsible for any loss or
damages incurred during shipping. Any warranty repairs to be performed by Graphic
Products shall be subject to said company’s confirmation that such product meets
warranty guidelines in the event of a defect covered by its warranty.
1.2.3 General Warranty Provisions
Graphic Pr oducts makes no warranty as to
the des ign, capabilit y, capacity, or
suitability of any of its hardware, supplies or software. Software is licensed on an “as
is” basis without warranty.
Except and to the extent expres sly provided in this warranty and in lieu of all other
warranties, expressed or im plied, including, but not lim ited to any warranties of
merchantability or fitness for a particular product.
Purchaser shall be solely responsible for the selection, use, efficiency and s uitability
of Graphic Products products.
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