Troubleshooting
8
312417F
Error Codes
When an error code is present, LED’s will flash between NET ID and TRANS ID and ERROR CODE. To clear an Err1
or Err2 error, user must address the issue. To clear and Err3 or Err4 error, user must cycle between Matrix Mode to
Override Mode and back.
Troubleshooting
Error Code
Cause
Solution
Err 1
Solenoid open circuit
Check for disconnected wires
Err 2
Solenoid short circuit
Replace solenoid
Err 3
No RF signal
Verify Matrix Client is running and
transceiver is plugged in and pow-
ered
Err 4
No communication with internal RF
module
Replace circuit board
Problem
Cause
Solution
Flashing Seven Segment Display
with NET ID and TRANS ID
Unit is not registered with Matrix PC
software
Hold both NET ID and TRANS ID
until numbers flash
Alternating Seven Segment Display
with NET ID TRANS ID and ERROR
CODE
Solenoid shorted
Solenoid Open
No RF present
Error Codes Err1 and Err2 require fix-
ing solenoid issue
To clear Err3, switch to override
mode by holding mode button.
Coming back to Matrix mode error
will be cleared if unit can communi-
cate.
Err3 ignored when in override mode.
Valve will not shut off in Matrix Mode Solenoid valve has been placed in
Manual Override
Turn Manual Override all the way
counter-clockwise
