Product Assistance Procedures
You have purchased a quality piece of furniture. Our international team has
spent many hours designing and engineering this piece and packaging to ensure
you will be satisfied with your purchase. But if for any reason you need help
with your purchase please contact us at any time.
Procedures to follow should you have any questions:
Most inquiries can be answered by visiting our website www.storkcraft.com
There you can order parts, find assembly instruction, and get answers to
frequently asked questions on all of our brnds.
You can also email us at [email protected]
In order for us to provide you with the best service possible, please include the
following information in your mail.
1. Your Name
2. Address
3. Phone number
4. Item number and description of your product.
5. PO#
6. Production Date.
All product information will be on the product label located on the back of all
dressers and other furniture, and on either the inside bottom of the headboard,
crib ends, or stabilizer bar of your crib, depending on which model you have.
Someone will contact you via e-mail or phone to help you with your issues.
If you do not have internet access, you can fax your information to 604-274-9727
If you do not have internet or fax access, please call us toll free at 1-877-274-0277
Be sure to have all the above information ready to give to your Client
Service Specialist.
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