82
GRACE ONE 2013 Manual
Warranty conditions
Since 01/01/2012 you have been entitle to a warranty period of two years. The 24 month
warranty period for batteries is limited to 500 charging cycles and ensures a residual
capacity of at least 80% of the rated capacity within the warranty period. This period
begins when the GRACE ONE is handed over by your dealer, who is also the person to
contact in case of a warranty claim.
Please store the transfer protocol and the invoice or proof of purchase respectively in a
safe place even after expiry of the warranty period.
You are entitled to make a warranty claim under the following conditions:
-
if there is a manufacturing, material or information error,
-
If the claimed damage already existed at the time of delivery,
-
if the alteration of the product was not caused by wear due to its function or
ageing
-
if the damage was not caused by violation of the intended use (use in compliance
with the regulations, page 81.)
The following items are excluded from the warranty.
-
All wearing parts in accordance with the itemized list of wearing parts on pages
73-74, unless there is a manufacturing or material error,
-
damage that came about due to failure to use the bike in compliance with the
regulations or force majeure,
-
damage that came about due to competitive use,
-
damage that came about due to improper repair tools and insufficient care,
-
repairs that were made with by means of used parts and
-
damage that originated from the subsequent addition of non-standard equipment
and technical modifications
When you purchased your GRACE ONE E-Motorbike, along with this user
manual, you also received the user manuals, the warranty and the warranty
conditions from the manufacturers of the supplementary components.
Please read through those documents attentively as well!
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