
P a g e
12
TROUBLE SHOOTING GUIDE
This section includes the most common symptoms that may be found in a model GSWH-1 that
is not operating normally. Please refer to the following drawing to locate the components in the
unit:
Exhaust Collector
Limit Switch
Blower Motor Assembly Support
Heat Exchanger
Relay
Sail Switch
Circuit Board (Fenwal)
Housing
Diagnostic LED
Exhaust Tube
Wire
Connections
Hot Water
Flow
Switch
Cold Water
Gas Burner
Auto-Lo Thermostat
Gas Control Valve
Anti-Freeze Thermostat
Burner Manifold
Power Switch
Control Panel Housing
Door Flange
Door
Figure 7
EXPLODED VIEW OF MODEL GSWH-1 AND MAJOR COMPONENTS IDENTIFICATION
NOTICE:
Before starting the troubleshooting steps suggested below verify that:
• There is power connected to the water heater
• The power switch is in the ON position
• The wiring is not damaged in any way
• All connectors are plugged in (no dangling connectors)
• Water flowing through the unit when you open a hot water faucet
• The Sail Switch is moving freely (forward and backward)
• The gas is connected and the gas tank is not empty