EN
20
Problem
Possible cause
Fix
The coffee is too
weak.
There is too much water in the
water tank.
Only pour the required quanti-
ty of water into the water tank.
There is not enough coffee
powder in the permanent
fi
lter.
Pour the required quantity of
coffee into the
fi
lter (see the
“Use” chapter).
The coffee does not
taste very good.
The device needs to be
cleaned.
Clean the device (see the
“Care and Descaling” chap-
ter).
The coffee has been too
fi
nely
or too coarsely ground (in a
coffee mill).
Adjust the grinding
fi
neness of
the coffee (or have it adjust-
ed) if necessary or choose
another coffee powder.
The coffee/water mixture is
not ideal.
Adjust the mixture to your own
individual taste.
The water quality is not good.
Check the water quality and
fi
lter the water if necessary.
The device switches
off during the brewing
process.
There is no longer any water
in the water tank.
Pour water into the water
tank.
A large amount of
steam is produced in
the brewing process.
The device is furred up.
Descale the device (see the
“Care and Descaling” chapter).
During use, an
unpleasant smell is
detected.
The device is being used for
the
fi
rst time.
A smell often develops when
new devices are
fi
rst used.
The smell should disappear
once the device has been
used several times.
The device has previously
been descaled.
Rinse out the device with
clear water.
Disposal
Dispose of the packaging material in an environmentally friendly manner so that
it can be recycled.
The device is governed by the European Directive 2012/19/EU on waste electrical
and electronic equipment (WEEE). Do not dispose of the device as normal domestic
waste, but rather in an environmentally friendly manner via an of
fi
cially approved
waste disposal company.
Customer Service / Importer:
DS Produkte GmbH, Am Heisterbusch 1, 19258 Gallin, Germany
Tel.: +49 38851 314650 (Calls to German landlines are subject to charges. The cost varies
depending on the service provider.)
All rights reserved.
