GPS
Tracker
User
Manual
9. T
roubleshooting
Problem: Unit will not turn on
Possible Cause
Resolution
Wiring was not connected properly
Check and make sure wiring connection is on
order
Battery eeds charging
n
Recharge battery
Problem: Unit will not respond to SMS
Possible Cause
Resolution
GSM antenna was not installed properly
Make VT390 connected to GSM
Network.
GSM Network is slow
Wait for SMS. Some GSM networks slow
down during peak times or when they
have equipment problems.
Wrong password in your SMS
Insert the correct password
The SIM in VT390 has run out of credit
Replace or top up the SIM card
No SIM card
Insert working SIM card. Check in phone
that the SIM can send SMS messages.
SIM card has expired
Check in phone that the SIM can send
SMS messages. Replace SIM card if
needed.
SIM has PIN code set
Remove PIN code by inserting SIM in
you phone and deleting the code
SIM is warped or damaged
Inspect SIM, clean the contacts. If
re-inserting does not help try another to
see if it will work.
Roaming not enabled
If you are in a different country your SIM
account must have roaming enabled
Battery is low
Recharge the unit and the GSM will start
working.
Problem: SMS from VT390 states “last......”
Possible Cause
Resolution
Unit does not have clear view of the sky
Move the antenna of the unit to a
location where the sky is visible.
VT390 is in an inner place
Wait for the target to come out
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Содержание VT390
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