Goodmans User Guide
27
Trouble Shooting
1.
Why do I fail to install the installation software
on my operating system?
Cause and solution:
-
Attention that Windows 95 doesn’t support USB
connection. Please update your operating system to
Windows 98(version 2.0, 4.10.2222A), Windows 2000,
Window ME, Windows XP or Windows Vista.
-
There is no driver require for Windows 2000, ME, XP, and
Vista operating systems (Plug and play). But to Windows
2000 user, Windows 2000 Service Pack3 (SP3) must be
installed.
2.
Why do I fail to download the files to the internal
memory?
Cause and solution:
-
Check to see if the player has been properly connected to
the computer.
-
Check to see if the driver should be installed.
-
Try to format the internal memory of the player and
download the file again.
-
The USB controller of your computer may not be
compatible to the player. Please try to upgrade the
motherboard driver of your computer.
3.
Why the player can not play some music?
Cause and solution:
-
This player only supports WMA and MP3 formats.
