SUPPORT AND TECHNICAL ADVICE
North Shore City, Auckland, New Zealand
Monday – Friday 8am-5pm
Phone: 0800 232 633
Website: www.goldair.co.nz
Troubleshooting:
PROBLEM SOLUTION:
The indicator light does not light up. Check whether the inner pan is properly inserted.
Make sure the plug sits properly in the wall outlet.
The temperature is too low or too high.
Set the control knob correctly. Turn the button clockwise towards FLASH FRY for more heat and
counter-clockwise towards WARM for less heat.
NOTE:
The multi cooker features a red thermostat indicator light that is located under the control knob.
The light will turn off when the desired temperature is reached. When the light is on, please wait
until it turns off and the correct temperature is reached. You will notice that the light turns on and off
when the thermostat holds the temperature. This is normal.