GME WARRANTY AGAINST DEFECTS (CONT.)
Before returning any goods you will be required to follow the available options:
Contact our Customer Support Team on 1300 463 463 or [email protected].
A customer support team member will troubleshoot and validate if your product is faulty. If so, they will email
you a product RMA (Return Material Authorisation).
Products that are authorised to be returned to GME must include the following:
RMA form (Return Material Authorisation)
A copy of your proof of purchase, the faulty product, including all accessories
2.7
Send your claim to:
New Zealand
GME Communications (NZ) Limited
Unit A, 11 Echelon Place, East Tamaki
Auckland 2013, New Zealand
T: (09) 274 0955 | F: (09) 274 0959
RMA Request: [email protected]
Australia
GME Pty Ltd
17 Gibbon Rd, Winston Hills
NSW 2153, Australia
T: (02) 8867 6000 | F: (02) 8867 6199
RMA Request: [email protected]
2.8
If we determine that your goods are defective, we will pay for the cost of returning the repaired
or replaced goods to you, and reimburse you for your reasonable expenses of sending your
warranty claim to us.
3. What this warranty does not cover:
3.1
This warranty will not apply in relation to:
(a) Goods modified or altered in any way.
(b) Defects and damage caused by use with non GME products.
(c) Repairs performed other than by our authorised representative.
(d) Defects or damage resulting from misuse, accident, impact or neglect.
(e) Goods improperly installed or used in a manner contrary to the relevant instruction manual;
or
(f) Goods where the serial number has been removed or made illegible.
4. Warranty period:
4.1
We provide the following warranty on GME Commercial Products. No repair or replacement
during the warranty period will renew or extend the warranty period past the period from
original date of purchase.
Product Type
Warranty Period
BCM002
1 Year
D/N: 52764-1 P/N: 311169
GME Pty Ltd.
17 Gibbon Road, Winston Hills NSW 2153, Australia
gmecommercial.com.
au
