Assembly Instructions
4
Electric Convection Heater
TROUBLESHOOTING
If your heater fails to operate, please follow these procedures before contacting customer service:
Problem
Probable Cause
Solution
Unit is not heating.
Overheat protection has
temporarily deactivated the heater.
Turn the heater OFF; unplug it and
ALLOW IT TO COOL. Inspect and
remove any objects on or adjacent
to the heater. Wait 30 minutes before
plugging unit back in.
Room temperature has been
warmed to thermostat setting.
To increase the room temperature,
adjust thermostat control knob to a
higher setting by turning clockwise.
Heater is not plugged into a 120V
polarized outlet/receptacle.
Ensure unit is in OFF position. Plug
in unit and attempt to turn on again.
Breaker/Fuse has been tripped.
• Check your electrical box to confirm
the breaker has not been blown. This
may occur if the receptacle is shared
between other high consumption
appliances.
• Ensure unit is in OFF position. Plug
in unit and attempt to turn on again.
The heater is creating a burning smell.
There is oil residue on the heating
coil from the manufacturing
process. It will quickly evaporate
and should not occur again.
Ensure room in which heater is
situated is well ventilated.
Check & ensure there are no
combustible materials within 0.9
meters (3 feet) surrounding
the heater.
Remove any combustible items that
are near the heater.
Ensure a minimum clearance of 5.5
inches (14 cm) from both sides and
rear of heater to adjacent walls.
Reposition the heater so there is
enough space around the heater to
the adjacent walls.
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE HEATER YOURSELF.
DOING SO COULD CAUSE DAMAGE OR PERSONAL INJURY.