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09/20/18
Problem: Short ride time/runs slow.
Possible causes/solutions:
1.
Rider weight. Solution: Do not exceed 136 kg (300 lbs.) maximum weight limit.
2.
Riding conditions. Solution: Use only on flat, dry surfaces. Avoid inclines and areas
with debris on surface.
3.
Battery not fully charged. Solution: Charge battery until full.
4.
Old/Damaged Battery. Solution: Replace Battery. Contact Customer Service on our
website:
www.glion-scooter.com
.
Problem: Motor has clicking noise when it is first started.
Possible causes/solutions:
1.
This is normal as clicking noise means the motor is reaching its power limits under the
current gear. Since the default gear is 1, which means the lowest power, the motor is
producing the maximum power when the scooter moves from speed zero. Once the
scooter gets moving or is geared up, the noise will go away.
Problem: Charger LED light stays blue after connecting charger to outlet and battery.
Possible causes/solutions:
1.
Charger needs to be reset. Charger experiencing temporary short circuit. Solution:
Unplug the charger from the outlet, wait for 40 minutes and plug in again.
2.
When charging from charge port located below handlebar, charge port cord that
connects the battery to the front controller charge port is not plugged into battery.
3.
Battery fuse is blown. Solution: unplug the charger from battery, detach the battery
from the scooter, and contact support for instructions.
IF YOU’VE CONSULTED THE TROUBLESHOOTING GUIDE AND ARE STILL HAVING PROBLEMS
WITH YOUR SCOOTER, PLEASE CONTACT CUSTOMER SERVICE by phone at 855-500-2640, by
email at
or on our website:
www.glion-scooter.com
. Also visit our
website for replacement parts, product support, and instructional videos. Use only replacement
parts supplied by Glīon.
CLEANING, STORING, AND SERVICING
1.
KEEP YOUR SCOOTER DRY: Do not ride your scooter in wet conditions unless
unavoidable. Dry off your scooter immediately.
2.
KEEP YOUR SCOOTER CLEAN: Remove dust and dirt from your scooter with a wrung-out,
damp rag. Dry immediately. Never use solvents. Do not spray your scooter down with
water or submerse it.
3.
STORAGE: Battery performance is susceptible to temperature. Do not store your scooter
in direct sunlight or in a high temperature environment like inside of your car. Store your
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