11
Trouble Shooting
Please contact the supplier
or send it to a qualified
service center.
Please contact the supplier
or send it to a qualified
service center.
Check power supply.
Power on after power
supply is back to normal.
Please check power supply.
Power on after power
supply is back to normal.
Wait for a few minutes until
the unit cools down and
check pot / pan.
Please contact the supplier
or send it to a qualified
service center. Clean the
vent after the unit cools
down, and then restart.
Please contact the supplier
or send it to a qualified
service center.
Put suitable cooking
pot / pan on the plates.
Plate surface
temperature sensor
malfunction.
IGBT
Temperature sensor
malfunction.
Abnormal supply
voltage; Voltage too
high.
Abnormal supply
voltage; Voltage too
low.
Plate surface
temperature sensor
short-circuited because
of empty pot / pan.
Fan failure; Air
intake/exhaust vent
blocked.
Coil panel is not
well connected, circuit
malfunction.
No pot/pan on the plate.
Non-usable pans on the
plates.
Trouble
Code
Possible Reasons
Solution
E1
E2
E3
E4
E5
E6
E7
E8
10
Scientific tests have proven that induction hotplates do not pose a
risk. However, persons with a pacemaker should clear with their
doctor weather to take care of some special handling advises.
‘‘Only use flat bottom pan, bottom size should be between 12cms to
22cms and weight less than 6kg. Any damage due to higher weight
or size will not be covered under warranty.’’
Cleaning and Maintenance
Unplug the power prior to cleaning the device. Do not use any caustic
cleaning agents and make sure that no water penetrates the device.
To protect yourself from electric shock, never immerse the device, its
cables and the plug in water or other liquids.
Wipe off the ceramic field with a damp cloth or use a mild, non-
abrasive soap solution.
Wipe off the casing and the operating panel with a soft cloth or a mild
detergent.
Do not use any petrol products as they may damage the plastic parts
and the casing/operating panel.
Do not use any flammable, acid or alkaline materials near the device,
as this may reduce the service life of the device and lead to
deflagration when the device is turned on.
Make sure that the bottom of the cookware does not scrape across
the surface of the ceramic field, although a scratched surface does
not impair the use of the device.
Make sure that the device was properly cleaned before storing it in a
dry place.
