Care and Cleaning
Clean periodically with a soft cloth.
This faucet is designed for years of trouble-free performance. Keep it looking new by doing the following:
Avoid abrasive cleaners, steel wool, and harsh chemicals as these will dull the finish and void your warranty.
Troubleshooting
Problem
Possible Cause
Solution
There are leaks from the
handle.
The bonnet nut is loose.
The O-ring on the cartridge is
dirty or damaged.
Tighten the bonnet nut.
Clean or replace the O-ring.
The aerator leaks or has a
reduced water flow.
The aerator is dirty or mis-fitted.
The cartridge may be clogged.
Remove the aerator and check for debris.
Remove the cartridge and check for
debris.
Ensure the aerator is properly installed.
There are leaks from
the hose underneath the
deck.
The connection between the pull-
down spray and pull-down spray
hose may be loose.
Tighten the connection between the pull-
down spray and pull-down spray hose.
The hose does not retract.
The weight is not installed in the
correct position.
The pull-down spray hose is
obstructed.
Reinstall or readjust the weight.
Check under the sink to ensure the pull-
down spray hose is not obstructed.
The water pressure is low.
The quick connector may be
clogged with debris.
Turn off the water supply and disconnect
the quick connector from the outlet hose.
Disconnect the quick connector from the
pull-down spray hose and flush under
running water.
Reattach the quick connector to the outlet
hose.
Test water flow. If water pressure is still
low then replace the quick connector.
There is no hot or cold
water.
The hot or cold water supply lines
may be kinked or twisted.
Ensure hot and cold water supply lines are
not kinked or twisted. Reinstall the supply
line if necessary.
NOTE:
Refer to the service parts section in this manual for
a detailed drawing showing the location of the parts listed
below.
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