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| TROUBLESHOOTING
CARE & MAINTENANCE |
11
troubleshooting
Having trouble with your EX-02s Next Gen Bluetooth® Headset? These troubleshooting steps will show you the
smoothest path to resolving your issue. Be sure to perform troubleshooting before having your product serviced.
care & maintenance
This product has been designed with the highest concern for safety. However, any electrical device,
if used improperly, has the potential to cause harm. To help ensure risk-free operation please pay
attention to the guidelines below.
01
02
The PS3™ is unable find the headset.
• Make sure that your headset is in pairing mode (see page 4).
• If the headset has been paired with another Bluetooth® device before, the PS3™
will have trouble finding the headset. Either remove the headset from the paired
device or turn off the Bluetooth® functionality on the paired device.
• Turn off / remove any other active wireless devices in the vicinity (eg. router,
mouse, keyboard, DECT phones) to prevent signal interference.
The headset will not activate after being charged.
• To activate the headset, the battery needs to charge for at least 40 minutes. It is
highly recommended to fully charge the battery for the full 3 hours before use.
• The headset will only charge when the PS3™ is switched on.
No indication of charging is shown.
• Charging indication may be delayed for a few minutes if the headset has not been
used for a long time (more than a month) or if the battery is drained.
No sound can be heard from the headset.
• Make sure that your headset has been activated in Audio Device Settings and
that your volume is set correctly (refer to page 5).
• Make sure that the paired devices are within 30 Ft (9.15 metres) of each other.
• Make sure that the headset is turned on and fully charged.
• Check In-game settings.
For further assistance please contact our customer support team on our website:
www.gioteck.com
storage
It is best to store the headset in a
dry and dust free area. Do not store
in areas of extreme heat or cold,
and avoid direct sunlight or heat
sources such as a heater.
Never attempt to open
the headset; doing so will
void your warranty.
LITHIUM-ION BATTERIES:
Never attempt to replace
the Lithium-Ion battery. The
battery should only be removed
by skilled service personnel.
Never handle a damaged or
leaking Lithium-Ion battery.
If you come into contact with
a leaking battery, please take
the following actions:
Contact with eyes:
Do not rub,
flush with clean water & seek
medical attention immediately.
Contact with skin/clothes:
Clean infected area with water.
Contact your doctor immediately
if swelling or soreness occurs.
environment
Please help to conserve the environment
by recycling the inner cardboard packaging
of this product.
This headset should NOT be disposed of in
normal household waste. It should be disposed
of separately. Please take it to an electrical
waste collection point.
declaration
Gioteck hereby declares that this headset is in
compliance with the essential requirements and
other provisions of Directive 1999/E/EC. To view
the full version of the Declaration of Conformity
please go online to
doc.gioteck.com
.
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference
that may cause undesired operation. The device
and its antenna must not be co-located or
operating in conjunction with any other antenna
or transmitter. Gioteck are not responsible for
any interference caused by unauthorized
changes to this equipment.
