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7. Troubleshooting

OV-G-V01/02/03
/04/05

OV-G-F01/02

OV-DC01/02/03/04

Over grid voltage

Over grid frequency

Over DC voltage

1. Resistance of AC Cable is too high.

Increase the gauge of grid cables.
2. Adjust the protection limit if it is permitted

by electrical company.

1. Reduce the module number in series.

OV-G-I

Over grid current

Alarm Message

Failure description

Solution

1. Restart inverter.

2. Change power board.

1. User design function allows the protection

limit to be adjusted if it is permitted by
electrical company.

DC input overcurrent

AC side transient overcurrent

LLC hardware overcurrent

1. Restart inverter.

2. Identify and remove the string of the
faulted MPPT.

3. Change power board.

1. Restart inverter.

2. Return-factory repair

OV-DCA-I

OV-IgTr

OV-ILLC

OV-TEM

OV-Vbatt1

OV-Vbatt-H

Over-Load

OV-VBackup

Over Temperature

The detection of battery
overvoltage

Battery overvoltage
hardware fault

Backup overload fault

Backup overvoltage fault

1. Check inverter surrounding ventilation.

2. Determine if there is direct sunlight on the

inverter during hot weather.

1. Verify the protection point for over voltage

is set correctly.
2. Restart inverter.

1. Check if any part of the battery input circuit

is tripped, ie. battery fuses, battery circuit
breaker.
2. Restart inverter.

PV ISO-PRO01/02

PV isolation protection

1. Remove all DC input, reconnect and

restart inverter one by one.
2. Identify which string cause the fault and

check the isolation of the string.

RelayChk-FAIL

Relay check fail

1. Restart inverter or contact installer.

NOTE:

If the inverter displays any alarm message listed in Table 7.1; please
turn off the inverter and wait for 5 minutes before restarting it . If the
failure persists, please contact your local distributor or the service center.

Alarm Message

Failure description

Solution

UN-G-F01/02

UN-BUS01/02

Under grid voltage

Under grid frequency

Under DC bus voltage

1. Use user define function to adjust the

protection limit if it’s allowed by

electrical company.

1. Check inverter inductor connection.

2. Check driver connection.

UN-G-V01/02

12Power-FAULT

12V power supply fault

1. Restart inverter or contact installer.

Table 7.1 Fault message and description

If you have any technical problems with the hybrid system, please contact the Solis

after-sale service. We recommend gathering the following information before making

contact in order to get timely support.

Item

Inverter SN

Inverter Firmware Version

Alarm message

DC connections

Detailed description
of the problem

Details

Supplemental Info

SN from nameplate

6 digits of number or letter
(Check the inverter user
manual for the path)

Code showing on the inverter LCD

Solar modules, numbers,
conﬁguration

Battery SN, Firmware version

Is it connected to Solis
Monitoring Portal?

Take pictures showing all the
cable connections in the
system (Videos preferred)

Check battery user manual for
the path

Yes/No

If available

1. Check the load of Backup port is over

rating output power or not.
2. Reduce the load of Backup port,

then restart inverter.

.66.

.67.

Содержание Solis RHI-HV Series

Страница 1: ...574 6578 1806 Fax 86 0 574 6578 1606 If you encounter any problem on the inverter please find out the inverter S N and contact us we will try to respond to your question ASAP Please adhere to the actu...

Страница 2: ...ng the Inverter 4 3 PV Terminals 4 4 Assembling the AC Terminals 4 5 Battery Fuse Terminals 4 6 Communication Terminals 5 Operation 5 1 Initial Display 5 2 Main Menu 5 4 Settings 5 5 Advanced Informat...

Страница 3: ...re grid support transformerless utility interactive inverters Figure 1 1 Front side view LED Indicators Figure 1 2 Bottom side view Inverter x1 Back plate x1 Expansion bolt x4 Hexagon bolt x2 3 2 1 In...

Страница 4: ...nty may be voided if the cover is removed without authorization CAUTION The surface temperature of the inverter can reach up to 75 167 To avoid risk of burns do not touch the surface of the inverter w...

Страница 5: ...inverter must be installed according to the instructions stated in this manual 4 The inverter must be installed according to the correct technical specifications 6 7 3 2 Keypad There are four keys on...

Страница 6: ...bjects and 500mm 19 6in clearance between the bottom of the machine and the ground Visibility of the LEDs and LCD should be considered Adequate ventilation must be provided NOTE Nothing should be stor...

Страница 7: ...l 10 Figure 4 5 Wall Mount Bracket WARNING The inverter must be mounted vertically 2 Lift up the inverter be careful to avoid body strain and align the back bracket on the inverter with the convex sec...

Страница 8: ...cable Pre assembled Plug Communication between inverter to Meter Communication between inverter to Battery Not Applicable in these systems Ground the inverter cover Modbus Sunspec Communication betwee...

Страница 9: ...haracteristics noted in Table 4 2 RHI 1P5K HVES 5G RHI 1P7 6K HVES 5G RHI 1P10K HVES 5G Table 4 2 Rating of grid OCPD Inverter Rated voltage V Rated output current Amps Current for protection device A...

Страница 10: ...5B RS485A MTR485B MTR485A Inner External A B Symbol CANL CANH ENABLE GND BMS485B BMS485A RS485B RS485A MTR485B MTR485A Table 4 4 communication terminals Wire Requirement 22 16AWG Recommend 18AWG Expos...

Страница 11: ...s pair of RS485 terminals is reserved for external communication to a third party 4 Installation 4 6 4 Monitoring Upgrade Communication Communication Port COM2 Figure 4 15 Monitoring Upgrade Communica...

Страница 12: ...erter is initializing Fault condition is detected No fault condition detected Status ON OFF ON OFF OFF ON FLASHING Light POWER OPERATION ALARM 4 8 LED Indicators There are three LED indicators on the...

Страница 13: ...and solar during a grid outage Grid The arrow and value indicate the export import power of the system to from the utility On the Home Page Press ESC View the yield data on monthly bar charts Then use...

Страница 14: ...tal Energy Today Yesterday 0000008kWh ESC This Month Last Month This Year Last Year 0000 0kWh 0000 0kWh 0000kWh 0000kWh 0000008kWh 0000000kWh Figure 5 6 General Info Settings General Info 2015 02 23 1...

Страница 15: ...Settings In the Settings section time and date slave address and language can be set and modified Subsections of Settings menu include 1 Set Time Date 2 Set Address 3 Set Language Figure 5 11 Setting...

Страница 16: ...t address is 01 Figure 5 13 Set Address Settings Set Address 2015 02 23 19 35 Y E S E N T N O E S C Slave Address 01 ESC UP DOWN ENT 5 4 3 Set Language Set the system language Chinese and English are...

Страница 17: ...000 0V 0 00 000 ESC 000 0degC Figure 5 19 General Status Settings Warning Message 2015 02 23 19 35 Message Date Time Data NO message ESC UP DOWN ENT 5 5 2 Warning Message Figure 5 17 Warning Message 1...

Страница 18: ...icians Only NOTE This function is for authorized technicians only Improper access and operation may result in abnormal results and damage to the inverter Password required restricted access authorized...

Страница 19: ...y when the OverDischg SOC is reached Battery self discharge is unavoidable the SOC may go lower than the limit if the battery is unable to charge for a long period of time ForceCharge SOC 5 10 default...

Страница 20: ...P DOWN ENT ForceCharge SOC 005 36 37 This section is used to set the configuration of the backup port 5 6 4 Backup Control Figure 5 30 Backup Control Settings Backup Control 2015 02 23 19 35 Backup ON...

Страница 21: ...Meter Select 2015 02 23 19 35 5 6 5 1 Meter Select Figure 5 34 Storage Energy Set 1Ph Meter Meter Type Y E S E N T N O E S C ESC UP DOWN ENT This setting is used to select the meter type based on the...

Страница 22: ...Grid as Allow If it is set to Not Allow the battery force charging logic will be affected and may lead to a fully discharged battery 2 Feed In Priority Mode Logic Feed the excess PV to Grid in order t...

Страница 23: ...ted OverDischg SOC for Off Grid Setting Range From Battery Forcecharge SOC to 100 PV Power Using Priority Load Battery Load Support Priority PV Battery Battery Charging Power comes from PV Settings Of...

Страница 24: ...2015 02 23 19 35 Ramp Rate Limit Voltage PCC Set Freq Derate Set 10mins Voltage Set Working Mode Set Q3Tau Settings Working Mode Set Initial Settings P3Tau Settings Figure 5 41 STD Mode Settings 2 1...

Страница 25: ...V Default 205V V3 208 240V Default 211V V4 208 240V Default 229V Figure 5 45 Volt Var 2015 02 23 19 35 Voltage1 Voltage2 Voltage3 210 0V 236 0V 243 0V Voltage4 264 0V S ET E N T D ONE E S C Volt Var L...

Страница 26: ...12s PF 0 01 3 5 P Factor Not Required Description Inverter will change power factor based on changing output power Note This Setting is NOT required by UL1741SA Standards NOTE This function is for te...

Страница 27: ...to 0 8 Default value is PF 1 Figure 5 51 Fixed PF 2015 02 23 19 35 Power Factor 1 00 Fixed PF Y E S E N T N O E S C Figure 5 52 PF Range 0 6 0 6 1 0 1 0 P Pn under excited Q Pn under excited over exci...

Страница 28: ...cable when UL Standards are selected Figure 5 54 Freq Derate Set 2015 02 23 19 35 Ferq Derate Mode NULL Freq Derate Set Y E S E N T N O E S C ESC UP DOWN ENT 5 6 6 4 10mins Voltage Set This function i...

Страница 29: ...minVoltage Default Working Mode Default The software update includes the HMI and DSP Corresponding firmware version can be checked in this setting Press ENT to enter the upgrading mode 5 6 7 Software...

Страница 30: ...ent Figure 5 63 Calibrate 5 6 8 3 FailSafe ON OFF Figure 5 62 FailSafe ON OFF Settings FailSafe ON OFF 2015 02 23 19 35 ON OFF Y E S E N T N O E S C When this Failsafe function is ON the inverter will...

Страница 31: ...N O E S C Figure 5 66 Reset Password 58 59 6 Commissioning Figure 5 67 Special Settings Settings Special Settings 2015 02 23 19 35 AFCI Set Y E S E N T N O E S C 5 6 12 Special Settings Figure 5 64 T...

Страница 32: ...Standard Battery Select Meter Select Storage Mode Select by following the instructions in Section 5 of the manual Step4 If the system is working properly the Power and Generation LED lights will be O...

Страница 33: ...has been designed in accordance with international grid tied standards for safety and electromagnetic compatibility requirements Before being delivered to the customer the inverter is subjected to sev...

Страница 34: ...e 1 Ensure the battery is connected properly 2 Verify the output battery voltage is correct 1 Restart inverter or contact installer DC INTF IGFOL F Grid current tracking fail IG AD Grid current sampli...

Страница 35: ...g cause the fault and check the isolation of the string RelayChk FAIL Relay check fail 1 Restart inverter or contact installer NOTE If the inverter displays any alarm message listed in Table 7 1 pleas...

Страница 36: ...y Output AC Back up Input AC Grid side Input voltage range Frequency range 190 280V 48A 49 5 60 5 Hz Max input current Without ATR 10ms With ATR Connected 300ms Rated output power 7 6kW 5kW Max appare...

Страница 37: ...se screw terminal DC connection Compatible batteries BYD B Box H5 0 7 5 10 LG Chem RESU10H Type R Max input voltage Start up voltage MPPT voltage range MPPT number Max input strings number Max input c...

Страница 38: ...tion phase Rated grid voltage 1 PE 208V 240 V Yes Yes Yes Grid connection standard Safty EMC standard 2000m Max operation altitude Dimensions W H D 20 2 28 1 8 18 in 539 717 250 mm 25 60 13 140 Weight...

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