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Service (Customer Care)
Gigaset CL750A GO / LUG IE-UK en / A31008-M2723-L101-1-7619 / appendix_legal_GO.fm / 7/24/15
You cannot establish a connection to the phone with your PC's web browser.
•
IP address is incorrect:
Request the handset's IP address
Try to re-establish the connection.
•
Check connections between the PC and the base station.
Open the command box on the PC
send a
ping command to the base station (ping <base station's local IP address>).
•
You have tried to reach the phone via a secure http (https://...).
Retry with http://...
GO functions
The smartphone display does not show the complete phone number and area code.
•
Country code and local area code are not set correctly.
Configuring settings:
With handset:
Settings
–
Telephony
–
Area Codes
With web configurator:
Settings
–
Management
–
Local Settings
No events displayed on the smartphone (e. g. missed call).
•
You have not selected a connection that can be used to transfer events to your smartphone.
¥
Once you have registered the phone with Gigaset elements on the web configurator page
Settings
–
Messaging
–
Call Notification
select connection(s)
The name of the participant is not displayed in the events list on your smartphone.
•
The contact is not available on your smartphone.
Enter contact.
•
The participant number is stored differently in the contact list, e. g. without the area code
¥
Configure settings for country code and local area code:
With handset:
Settings
–
Telephony
–
Area Codes
With web configurator:
Settings
–
Management
–
Local Settings
Calling back a missed call from your smartphone.
¥
Tap the event entry
Missed call
tap on the
Call back
icon.
Answer machine ( p. 45)
No time is specified for a message in the call list.
•
Date/time are not set.
Set the date/time (
The answer machine reports "Invalid PIN" during remote operation.
•
You have entered the wrong system PIN.
Repeat input of system PIN
•
The system PIN is still set to 0000.
Set the system PIN to something other than 0000 (
The answer machine is not recording any messages/has switched to answer only mode.
•
The memory is full.
Delete old messages
Listen to new messages and then delete