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Service (Customer Care)
Gigaset CL750A GO / LUG IE-UK en / A31008-M2723-L101-1-7619 / appendix_legal_GO.fm / 7/24/15
Questions and answers
Possible solutions are available online at
Troubleshooting
The phone is not ready for use after initial set-up.
•
The one-off initialisation phase may take up to 10 minutes.
The display is blank.
•
The handset is not activated.
Press and
hold
•
The battery is empty.
Charge the battery or replace it (
"No Base" flashes on the display.
•
The handset is outside the range of the base station.
Move the handset closer to the base station
•
The base is not activated.
Check the base station power adapter
•
The base station's range is reduced because
Maximum Range
is deactivated.
¥
Activate
Maximum Range
(
p. 58) or reduce the distance between the handset and base station
"Please register handset" flashes on the display.
•
The handset has not yet been registered or was de-registered due to the registration of an additional hand-
set (more than 6 DECT registrations).
Re-register the handset (
Your settings are not accepted.
•
The wrong profile has been set. Set
Profile Personal
. . . then make changes to the device settings
(
The handset does not ring.
•
The ringtone is deactivated.
Activate ringtone (
•
Call forwarding is set.
Deactivate call forwarding (
•
The phone does not ring if the caller has withheld his number.
¥
Activate the ringtone for anonymous calls (
•
The phone does not ring during a specific period or for certain numbers.
¥
Check the time control for external calls (
No ringtone/dial tone from the fixed line network.
•
Incorrect phone cable.
Please always use the phone cable supplied or ensure that the pin connections
are correct when purchasing from a retailer (
The connection always terminates after approx. 30 seconds.
•
A repeater (earlier than Version 2.0) has been activated or deactivated (
p. 79).
Switch the handset
off and back on again (
Error tone sounds after system PIN prompt.
•
You have entered the wrong system PIN.
Repeat the process, reset the system PIN to 0000 if required
(
Forgotten system PIN.
¥
Reset the system PIN to 000 (
The other party cannot hear you.
•
The handset is "muted".
Activate the microphone again (
Some of the network services do not work as specified.
•
Features are not enabled.
Contact the network provider for details.