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Gigaset C530 IP / LUG - USA en / A31008-XXXXX-XXXX-X-XX / appendix.fm / 25.03.2015
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Questions and answers
If you have any queries about the use of your telephone, suggested solutions are available on
our website at
www.gigaset.com/service
¤
FAQ
¤
First steps for troubleshooting.
The table below also lists steps for troubleshooting.
The display is blank.
1.
The handset is not activated.
¥
Press and
hold
a
.
2.
The battery is empty.
¥
Charge the battery or replace it (
3.
The key and display lock is activated.
¥
Press and
hold
the hash key
#
.
4. The backlight is deactivated because a time control was activated (
¥
Press any key on the handset to temporarily activate the display backlight.
Or:
¥
Deactivate time control (
"
No Base
"
flashes on the display.
1.
The handset is outside the range of the base.
¥
Move the handset closer to the base.
2.
The base is not activated.
¥
Check the base power adapter.
3.
The base's range is reduced because
ECO DECT
is activated.
¥
Deactivate Eco Mode (
page 86) or reduce the distance between the handset and base.
4.
The firmware is currently being updated.
¥
Please wait until the update is complete.
"Please register handset" or "Place handset in base" flashes on the display.
The handset has not been registered or was de-registered due to the registration of an additional handset
(more than six DECT registrations).
¥
Register the handset again (
The handset does not ring.
1.
The ringtone is deactivated.
¥
Activate ringtone (
2.
Call Forwarding is set to "All calls".
¥
Deactivate call divert (
3.
The connection on which the call is received is not assigned to the handset as a receive connection.
¥
Change the assignment of receive connections (
You cannot hear a ringtone/dialling tone from the fixed line network.
The supplied phone cable is not being used or the phone cable may be faulty.
¥
Replace the phone cable. When purchasing from a phone retailer, ensure the cable has the correct jack
pin connections (
Some of the network services do not work as specified.
Features are not activated.
¥
Query with the network provider.
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