Smart APP User Guide
8.8 Air conditioning has been keeping failed
A: Does not support 5G router, support WPA/WPA2 wireless router connected encryption
only.
B: Too much connection, please restart the router.
8.9 Air conditioner is offline
Please check whether the air conditioner is connected to the power supply, the router
network is normal. If the network signal is normal, may need to wait for a period of time.
8.10 APP abnormally quit
Please verify that the iPhone system version is iOS7.0 or later and Android phone
system version is 4.4 or later.
If the version meets the requirements, but the problem still happens, please contact us
for further assistance.
8.11 Meaning of the Wi-Fi indication light
When the indication light on:
①
Turn on the Wi-Fi function, Wi-Fi indication light will be on, turn off the Wi-Fi function,
Wi-Fi indication light gets off.
②
When enter quick configuration function, Wi-Fi indication light blinks (3s to 0.1s), after
succeed, the Wi-Fi indication light stop blinking, Wi-Fi indication lights will be all on.
③
When Wi-Fi module and the Internet is disconnected, Wi-Fi indication lights will blink
once every 10s (bright 10s off 0.1s).
When the indication light is turned off:
Wi-Fi light gets off, the Wi-Fi function can still be controlled.
8.12 What is the applicable range for
GIATSU
Air Conditioner Wi-Fi
module?
This module is only applicable to
GIATSU
Air conditioner.
8.13 Disconnected frequentlyPlease check if there are more than 2 sets of mobile
devices connected via the same
Wi-Fi router to control the air conditioner.
Please check whether the network environment is complicate and network connection
quality is good.
If the network environment is complicated, the network communication speed is very
slow, it is easy to occur the delay or unable operation.
9. Problem Feedback
Please connect with us if any problem happen during using the air conditioner and the
APP. Your constructive comments can help us to improve our products and service.
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