2 9
TROUBLESHOOTING GUIDE
•
Ensure the AC power cord is connected.
•
Turn on the unit.
•
Remove any obstacles between the remote and the unit.
•
Use the remote near the unit.
•
Point the remote at the remote sensor on the unit.
•
Replace the batteries in the remote with new ones.
No power.
The remote does not
function.
•
Make sure that you've selected DVD mode.
•
The system is in pause mode. Press the
P L A Y
P L A Y
P L A Y
P L A Y
P L A Y button to return to
normal play mode.
•
Fast forward or fast reverse is performed. Press the
P L A Y
P L A Y
P L A Y
P L A Y
P L A Y button to
return to normal play mode.
•
Make sure that AUDIO / VIDEO output and AV IN input connections are
c o r r e c t .
•
The DTS DVD cannot be decoded to have speaker output.
•
This unit is too hot. Power off the unit for 30 minutes to cool down.
•
The region number of the disc doesn't match the region number of this
unit.
•
Clean the disc.
•
The disc is scratched.
•
The plugs and jacks are dirty. Wipe them with a cloth slightly moistened
with alcohol.
•
Clean the disc.
•
There is no disc inside ("No Disc" appears on the screen).
•
Insert the disc correctly with the playback side facing down.
•
Clean the disc.
•
A non-NTSC disc has been inserted. The unit and disc region number are
i n c o m p a t i b l e .
•
Condensation may have formed inside the unit due to a sudden change
in temperature. Wait about an hour for it to clear and try again.
D V D
D V D
D V D
D V D
D V D
No sound or only a very
low-level sound is
heard.
No picture
The picture is not clear
Severe hum or noise
is heard.
The disc does not play.
SYMPTOM
CAUSE (AND REMEDY)
•
Check the location of the antenna and adjust it if necessary.
•
Make sure the antenna cable is firmly connected.
•
Make sure all input cables are firmly connected.
•
Increase the volume.
•
Check whether the mute function has been activated on the remote
control.
•
Check the Video setting within the TV Menu.
•
Check to make sure the program you are watching is broadcast in Color
and not Black & White.
•
Make sure the unit is plugged in and turned on.
•
Make sure that TV mode is selected.
•
Try a new channel to check for possible station trouble.
•
Make sure the antenna is connected properly.
•
Increase the volume.
•
Make sure the antenna or audio/video source device is working properly.
•
Make sure all cables are firmly connected.
•
Check for local interference.
•
Make sure there are no unshielded electrical devices nearby that are
causing interference.
•
Turn the TV off for 30 minutes, then try it again.
T V
T V
T V
T V
T V
Bad Picture (snow,
multiple images,
distortion, blurry)
No sound.
Black and white
p i c t u r e .
No picture or sound.
Colored patches of
p i c t u r e .
211501S9 - GFM-1.pmd
01/06/2007, 18:31
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