66
CardioMem
®
CM 100 XT
78812021-EN
Symptom
Cause
Remedy
CM 100
Configurator:
Error in the USB
connection
(Error! USB de-
vice not con-
nected!).
Either the USB
download cable is
not connected to
the PC or the CM
100 XT is turned
off.
Connect the USB download
cable to the PC.
Turn on the recorder (the LED
is lit orange after the starting
sequence) and click on the
button
“Connect to recorder”
to establish the connection for
communication.
CM 100
Configurator:
The data down-
load to a PC
does not func-
tion.
(Error! No data
download!).
The ECG record-
ings could not be
downloaded.
Click on
“Disconnect re-
corder
” and then on “Connect
to recorder
” to reset the USB
connection. If this does not
function:
Exit the CM 100 Configu-
rator software.
Remove the USB down-
load cable (the device is
turned off).
Reconnect the USB down-
load cable and restart the
recorder.
Start the CM 100 Configu-
rator software.
Click on
“Connect to re-
corder
” and repeat the
download.
Check that ECG reports
are in the pre-set down-
load folder.
CM 100
Configurator:
The data down-
load to a PC
does not func-
tion.
(Error! Data
download incom-
plete!).
One or several
ECG recordings
contain errors.
CM 100
Configurator:
The ECG data
could not be
stored on the PC.
Either missing
write access to
download folder,
download folder no
longer exists or
hard disk full.
Check the download folder
and create a new download
folder if necessary. Repeat
the download.