14
Original Instructions
In case problems other than the above occur, please phone 1300 733 171 or check our website www.gerni.
com.au for your nearest service agent.
8 Warranty
Conditions
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably fore-
seeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
Gerni high-pressure washers for domestic use are warranted for 2 years from the date of purchase by:
AUSTRALIA:
Nilfi sk-Advance Pty LTd
Unit 1/13 Bessemer Street
Blacktown NSW 2148
Phone: 1300 556 710
E-mail:
Warranty.au@nilfi
sk.com
NEW ZEALAND:
Accent
Tools
Ltd
232 Bush Rd
Albany
Auckland
0632
Phone: 09 968 2610
E-mail: [email protected]
Equipment defects covered by this warranty will be repaired or replaced by one of the service centres of the
Gerni organisation. Find your local service agent here:
http://www.gerni.com.au/.
If your high pressure washer or ac ces so ries are handed in for repair, it must be followed by a description/
spe ci fi
ca ti on of the fault, and the original purchase receipt, or a copy, must be enclosed.
Packing and postage/carriage is not covered by the warranty.
Symptom
Cause
Recommended action
Machine stops
Fuse has blown
Incorrect mains voltage
Thermal sensor activated
Nozzle partially blocked
Replace fuse. Switch off other machines.
Check that the mains voltage corresponds
to specifi cation on the model tag.
Leave the washer for 5 minutes to cool
down.
Clean the nozzle (see section 6.2)
Fuse blows
Fuse too small
Change to an installation higher than the
amp. consumption of the machine.
You may try without the extension cable.
Machine pulsating
Air in inlet hose/pump
Inadequate supply of mains
water
Nozzle partially blocked
Water fi lter blocked
Hose kinked
Allow machine to run with open trigger until
regular working pressure resumes.
Check that the water supply corresponds to
specifi cations required (see model tag)
NB! Avoid using long, thin hoses (min. 1/2")
Clean the nozzle (see section 6.2)
Clean the fi lter (see section 6.1)
Straighten out hose.
Machine often starts
and stops by itself
Pump/spray handle is leaking
Contact your nearest Gerni Service Centre.
Machine starts, but no
water comes out
Pump/hoses or accessory
frozen
No water supply
Water fi lter blocked
Nozzle blocked
Wait for pump/hoses or accessory to thaw.
Connect inlet water.
Clean the fi lter (see section 6.1)
Clean the nozzle (see section 6.2)
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