P.10
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1. Before using this product for the first time, use a soft sponge soaked with some detergent to gently wipe
the grill pan.
2. When cleaning after operation, switch off the power first. Wait until the product has cooled down before cleaning.
3. Excess grease may still be draining from the grill pan after operation. Do not pull out the oil reservoir
immediately. It is recommended to wipe the grill pan free of grease after rinsing the cooled grill pan in liquid.
4. Do not scratch the grill pan with sharp objects. After clearing away food remnants on the grill pan, use warm
water to soak the pan to dissolve any greasy stains. After that, wipe with a soft sponge or cloth. Store dry.
5. Do not rinse the main body. Switch off the power to the appliance and wait for it to cool down before
cleaning the main body. Use a cloth to wipe dry and store dry.
6. The infrared heating element needs no washing; this does not affect its heating function. Infrared rays
emit heat and can kill bacteria, meaning that it is hygienic and safe.
7. The infrared heating element and safety gauze do not need excessive cleaning. If damages or incidents
occur due to unauthorised removal or cleaning, we won’t be responsible for any after sales services.
8. Do not use volatile substances to wipe this product, otherwise, discolouration or damage may occur. Do
not submerge this product under water or rinse it under tap.
9. The surface of the ventilation inlet and outlet can be cleaned with cotton swab, and grease stains with
non-abrasive cleaners and a toothbrush.
10. Use tissue or wet cloth to clean the body. Pay attention NOT to put your fingers into the hole at the bottom
of the appliance when cleaning (as shown below).
11. When the product is not in use, please store the product in a dry and ventilated place.
- Specifications are subject to change without prior notice.
- If there is any inconsistency or ambiguity between the Chinese and the English version, the Chinese version shall prevail.
- Refer to www.germanpool.com for the most updated version of the User Manual.
Care & Maintenance
Model Number
KQB-300
Voltage
220-240V
Frequency
50Hz
Power
1,500W
Product Dimensions
(H)300 x (W)470 x (D)360mm
Net Weight
3.7kg
Technical Specifications
1. When using the product for the first time, the fan does not operate at first. The fan only operates after
a while. Is this a fault?
To ensure speedy cooking, the fan only works when the heating element is at a certain temperature.
After use, to prevent temperature rising on the heating arm, the fan will continue to run for about 5
minutes after turning the power knob to the lowest level. Wait for the fan to stop operation before
switching off or unplugging the appliance.
2. The heating arm emits odour and smoke when the appliance is used for the first time after purchase.
This is a common phenomenon (called ageing) shared between grill pans and electric grill pans. Ageing refers to
a short period in which various parts become stabilised. After the second or third use, this phenomenon should
stop. However, if the infrared heating element or the heating arm is contaminated with grease or other objects,
this phenomenon may occur during the next usage. Please take care of the cleanliness of the heating arm.
3. After grilling belly pork, there are a lot of excess grease on the pan bottom.
If the oil reservoir is locked well, a “click” sound can be heard. Please ensure the oil reservoir is in the correct
position otherwise grease may spill during operation. After using this product, let the oil reservoir cool down.
Any stored excess grease can be poured out from the oil reservoir via the oil inlet. When using the 360-Degree
Circular Rotational Grill Pan (equipped with an oil drain), the oil reservoir must be inserted inside the slot.
4. Will the food receive uneven heat if heat is emitting from the top during grilling? Will it take longer to cook?
After turning on power and setting temperature to the maximum, preheat the grill pan for 5 minutes, place
the food on the grill pan for speedy cooking. The circular grill pan is made of highly heat absorbing and heat
conducting material. The built-in heating element from above radiates high heat which is evenly distributed on
the grill pan below, so that the bottom and the top of the food can be cooked evenly to achieve excellent cooking.
5. When the heating arm is moved 50º left or right, the heating element will be positioned away from the
grill pan. Will this make the surrounding too hot and subsequently cause a hazard?
When moving the heating arm, the built-in sensor automatically cuts off power to the infrared heating
element to stop heating. When the heating arm returns to its original position, the power will resume and
there’s no need to reset the power or temperature. When the heating arm is moved 50º left or right, it
makes it easier and safer to flip or cut foods on the grill pan.
6. If the heating element or the appliance malfunctions or behaves with anomaly, is it possible to remove
the safety gauze and perform some simple repairs directly?
This product is manufactured according to safety management laws, and is under strict management.
Unauthorised personnel or non-professionals are strictly forbidden to dissemble or resemble this
product. Please bring the product back to Customer Service and Repair Centre for checking and repairs.
Unauthorised dissembling or resembling may result in erroneous operation or fatal hazards. The infrared
heating element is a consumable. If it has reached its service life, please contact customer service and
repair centre on +852 2333 6249.
7. Like all heat generating devices, this appliance must emit heat during operation. Which parts of the
appliance need special attention?
It is strictly forbidden to touch the infrared heating element located on the underside of the heating arm,
as well as the grill pan. The inner side of the pillar on the main body may also re-radiate, please take extra
care. This appliance is an advanced health product that generates heat from the infrared heating element
located on the underside of the heating arm. Due to this heating element, one must take extra care.
Frequently Asked Questions
Product Usage Tips
It is recommended to place the food on the grill pan evenly to lengthen the motor life.