English
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Troubleshooting
Refer to the symptoms and measures listed below before sending the digital video
camera for repairs. If the problem persists, contact your local reseller or service
center.
Power Supply
Symptom
Cause
Measure
The battery is not loaded.
Load the battery correctly.
The battery is exhausted.
Replace with a new set of
batteries.
The power does not
come on.
The AC power adaptor is
not connected correctly.
Reconnect it properly.
The digital video camera
was left unattended and
unused, so auto power off
cuts it off.
Turn the power back on.
The power cuts out
during use.
The battery is exhausted.
Replace with a new set of
batteries.
The power does not
go off.
Digital video camera
malfunction.
Replace with a new set of
batteries.
It is being used in extreme
low temperature.
Don’t use this camera
under extreme low
temperature.
The battery runs out
quickly.
Many images are being
captured in dark places
inside, requiring flash.
Prepare extra batteries if
you need take a lot of
images with flash.
The battery or digital
video camera feels
warm.
Long period of continuous
use of the digital video
camera or the flash.
Turn off the camera if you
don’t use it.
Shooting
Symptom
Cause
Measure
The battery is
running low.
Replace with a new set of
batteries.
The power is not on.
Turn the power on.
Even if I press the
shutter button, the
digital video camera
does not shoot.
The digital video
camera is not in
shooting mode.
Slide the mode switch to shooting
mode.
