User Manual
Multi-Card Technology Reader - 13.56MHz, DesFire EV1 / EV2 and EM / HID
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1.8 Troubleshooting
No response when power up
Discount the power and confirm that the power supply cable is correctly connected (See
“Wiring” above).
Check the input voltage is sufficient (See “Specifications” above).
Auto Restart
Check the input voltage is sufficient (See “Specifications” above).
Cannot read card number correctly
Check the format setting on the controller if it is the same as the card format. Use ap-
proved card (known format and Facility Code) to test.
Check if the shield cable is correctly connected to Classis Ground at ONE point only.
Reader beeps but No card data info
Check if data 0 & data 1 cable is correctly connected (See “Wiring” above).
Check the input voltage at the card reader end is correct (See “Specifications” above).
Buzzer error
Check if the buzzer cable is correctly connected (See “Wiring” above).
Back lit error
Check the Led cable is correctly connected (See “Wiring” above).
Use Default Configuration Card to set it back to normal.
Keypad no response
Power off reader for 5 seconds and power on again
