Genie Chainlift 2020, Руководство по эксплуатации и обслуживанию, Страница: 16 / 20

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For Help, call 1-800-35-GENIE or visit www.geniecompany.com
General Troubleshooting
Problem What To Do
Opener does not run 1 . Check Lock switch on Wall Control Installation Poster.
from Wall Control 2 . Check Power Source:
• For Grounded Plug Connection.
– Plug a lamp into the electrical outlet used for the door opener.
a. If lamp lights, power source is good.
b. If lamp does not light, check fuse or circuit breaker.
• For Permanent Wiring Connection.
– Check fuse or circuit breaker.
3 . Check connections (see Wall Console Installation on Installation Poster):
• At Power Head Terminals and Wall Control.
Door Opener starts 1 . Check Wires to ensure that they are not cut (Staples can cut insulation and short Wires)
for no apparent reason Replace any shorting Staples and shorted Wires.
2 . Was Remote Control lost or stolen? If so, erase all Remote Control codes from Receiver’s memory
and reprogram for remaining remote controls. (See Erase All Receiver Memory on page 11).
3 . Ensure that no Buttons are stuck “pushed-in” on Wall Console or any Remote Controls.
Door starts down, then 1 . Check Close Limit Switch setting (page 9 and poster). Adjust as needed.
stops before it is 2 . Check Force Setting (pages 9 and 10). Adjust as needed.
completely closed 3 . Check for shorted wires.
Door starts down, then 1 . If a new installation, check Door Arm position.
stops and goes back up 2 . Check operation of Contact Reverse function.
3 . Check Safe-T-Beam® System for beam obstruction or misalignment of Lenses.
4 . Check Safe-T-Beam® System diagnostic code.
5 . Check Close Force adjustment (see Set Limit Switches and Force Controls on pages 9 and 10). Adjust as needed.
6 . Check garage door for binding.
Door will only run closed 1 . Check Open Limit Switch for a short circuit and for proper wiring.
2 . Check Open Force adjustment (see Set Limit Switches and Force Controls on pages 9 and 10). Adjust as needed.
3 . Check condition of garage door and door spring(s).
4 . WARNING : If you suspect a problem with the garage door hardware or springs, contact a Genie
Factory Authorized Dealer for service, or contact Customer Service at 1-800-35-GENIE .
5 . Check Position of Lock Switch on Console.
Door will only run open 1 . Check Safe-T-Beam® System as detailed in the Safe-T-Beam® System Self-diagnostic Troubleshooting Chart
(page 15).
2 . Check Close Limit Switch for a short circuit and for proper wiring.
3 . Check Close Force adjustment (see Set Limit Switches and Force Controls on pages 9 and 10). Adjust as needed.
Lights will not turn off 1 . Disconnect Wires connecting Pushbutton to Power Head (see Pushbutton Installation on poster).
Check their condition and either replace or reconnect.
2 . Until a replacement Wall Console can be obtained, disconnect Wall Console and use only Remote Controls
or Wireless Keypad to operate Opener.
3 . Check for non-compatible wall control.
Door starts up, but stops 1 . Check (ensure) that garage door and Opener are in good repair, properly lubricated, and properly
before it is balanced as detailed in Maintenance Section.
completely open 2 . WARNING : If you suspect a problem with the garage door hardware or springs, contact a Genie Factory
Authorized Dealer for service, or contact Customer Service at 1-800-35-GENIE .
3 . Check Open Limit Switch for a short circuit and for proper wiring.
4 . Check Open Force adjustment (see Set Limit Switches and Force Controls on pages 9 and 10). Adjust as needed.
Operator runs, but door 1 . Ensure Carriage Assembly is engaged to Carriage Slide (see Install Carriage Assembly onto Rails on Installation Poster).
does not move 2 . Check Force adjustment (see Set Limit Switches and Force Controls on pages 9 and 10). Adjust as needed.
Wall Console Vacation 1 . Ensure Carriage Assembly is in contact with Close Limit Switch.
Lock function does 2 . Check when door is fully closed, that Carriage activates Close Limit Switch. If not, adjust position of Close
not work Limit Switch (See pages 9 and 10).
Noisy Operation 1 . Be sure all fasteners are tight.
2 . Check (ensure) that garage door and Opener are in good repair, properly lubricated, and properly
balanced as described in Maintenance Section (page 13).