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5
Account Renew:
This page shows the client ID (required for the renewal of the TVChin
service) and the URL to renew the service (http://www.tvchin.com/-.html).
6. Firmware Update
You can download newest firmware from Geniatech Official website: www.geniatech.com
7. Trouble Shooting/FAQ
7.1 No Picture
Refer to the TV user manual for how to select the correct video input channel.
7.2 USB Content cannot be read
. The format of USB storage device is not supported
. The supported memory size is 32G maximum.
. Make sure that this player supports these files.
7.3 Remote Controller cannot respond quickly to the pressing of keys
Make sure that batteries have enough power.
7.4 The firmware updating is not complete after a long time
If you update the firmware over the online service, it may take a long time to download the
firmware update files from the server. To save your time, update the firmware through the SD
card.
8. Repairs
If you contact us to repair your player, an administration fee may be charged if either:
http://www.tvchin.com/-.html