Troubleshooting
40
Installation Guidelines for Air-Cooled Generators
8.2 — Generator Troubleshooting
Table 8-2. Generator Diagnostics
Active Alarm
LED
Problem
Things to
Check
Solution
NONE
GREEN
Unit running in AUTO but no
power in house.
Check Gener-
ator Discon-
nect circuit
breaker.
Contact servicing dealer if Generator
Disconnect circuit breaker is in the ON
position.
HIGH
TEMPERATURE
RED
Unit shuts down during operation.
Check the
LEDs/Screen
for alarms.
Check ventilation around the intake,
exhaust and rear of generator. Contact
serving dealer if no obstruction is found.
OVERLOAD
REMOVE LOAD
RED
Unit shuts down during operation.
Check the
LEDs/Screen
for alarms.
Clear alarm and remove household
loads from the generator. Put back in
AUTO and restart.
RPM SENSE
LOSS
RED
Unit was running and shuts down,
attempts to restart.
Check the
LEDs/Screen
for alarms.
Clear alarm and remove household
loads from the generator. Put back in
AUTO and restart. If problem returns,
contact servicing dealer to investigate
possible fuel issue.
NOT
ACTIVATED
NONE
Unit will not start in AUTO with 2-
wire start signal.
See if screen
says unit not
activated.
Refer to activation section in Owner’s
Manual.
None
GREEN
Unit will not start in AUTO with 2-
wire start signal.
Check screen
for start delay
countdown.
If the start up delay is greater than
expected, contact servicing dealer to
adjust from 2 to 1500 seconds.
LOW OIL
PRESSURE
RED
Unit will not start in AUTO with 2-
wire start signal.
Check the
LEDs/Screen
for alarms.
Check oil level. Add oil per Owner’s
Manual. Contact servicing dealer if oil
level is correct.
RPM SENSE
LOSS
RED
Unit will not start in AUTO with 2-
wire start signal.
Check the
LEDs/Screen
for alarms.
Clear alarm. Navigate to the BATTERY
MENU on the control pad LCD. Contact
servicing dealer if battery is GOOD.
Replace battery If CHECK BATTERY is
displayed.
OVERCRANK
RED
Unit will not start in AUTO with 2-
wire start signal.
Check the
LEDs/Screen
for alarms.
Check fuel line shutoff valve is in the ON
position. Clear alarm. Attempt to start
the unit in MANUAL. If it does not start
or starts and runs rough, contact servic-
ing dealer.
LOW VOLTS
REMOVE LOAD
RED
Unit will not start in AUTO with 2-
wire start signal.
Check the
LEDs/Screen
for alarms.
Clear alarm and remove household
loads from the generator. Set back to
AUTO and restart.
FUSE PROB-
LEM
RED
Unit will not start in AUTO with 2-
wire start signal.
Check the
LEDs/Screen
for alarms.
Check ATO 7.5 Amp fuse. Replace with
same type fuse if bad. Contact servicing
dealer if fuse is good.
OVERSPEED
RED
Unit will not start in AUTO with 2-
wire start signal.
Check the
LEDs/Screen
for alarms.
Contact servicing dealer.
UNDER
VOLTAGE
RED
Unit will not start in AUTO with 2-
wire start signal.
Check the
LEDs/Screen
for alarms.
Contact servicing dealer.
UNDERSPEED
RED
Unit will not start in AUTO with 2-
wire start signal.
Check the
LEDs/Screen
for alarms.
Contact servicing dealer.
Содержание 6103 EcoGen
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