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1. GENERAL
Genano Ltd warranty conditions follow the NL 09 (articles 21-35) contract terms
with the following modifications and amendments.
2. WARRANTY PERIOD
The warranty period is 24 months from the date of delivery, unless otherwise
stated in the product-specific warranty, offer or contract.
3. CONTENTS OF WARRANTY
Repairing a defective part or device or if needed replacing the faulty part or unit
with a new one according to the consideration of the salesperson is included in
the warranty. Possible travel expenses and freight costs that are caused by the
warranty repair are not included in the warranty.
4. ADDITIONAL
Additional warranties, commitments or assurances potentially given by the distri-
butor or reseller bind only them. Genano Ltd is responsible only for the warranty
stated here.
5. LIMITATIONS OF WARRANTY
This warranty is given with the assumption that the product is used in normal
office conditions or comparable conditions and that the operating instructions are
followed carefully. The responsibility of the guarantor is limited to these warranty
conditions and does not cover damages a sold product causes another object
or a person. On the basis of this warranty the client is not entitled to demand
anything from anyone other than the guarantor. Verbal clauses not included in
these warranty conditions do not bind the guarantor. For the warranty to be valid,
the information and serial numbers on the product or in the warranty cards are
not to be changed or damaged.
The warranty does not include damage that has been caused:
• during shipment
• by negligence of the user of the product or overload of the product
• by use that is against the operating instructions, lack of care or service,
the product falling or liquid damage
• by circumstances not dependent on the guarantor such as fluctuations
in power supply voltage, (fluctuations in voltage can be at maximum level
+10 %), thunderstorms, fires or accidents
Warranty conditions
