GEKCO CLK100, Руководство по сборке и эксплуатации

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GEKCO DIGITAL CLOCK P/N CLK100 ASSEMBLY & OPERATION MANUAL
32
REV 1.1 GEKCO INC.
16. CUSTOMER SERVICE
Please provide complete information when you
request replacement parts from the factory. Be
certain to include the GEKCO part number
exactly as it appears in the parts list.
Ordering from the factory
Print all of the information requested on the
parts order form furnished with this product and
mail to GEKCO. If you are unable to locate a
order form, write us a letter or card including:
• GEKCO part number
• Model Number
•
Date of purchase
•
Location purchased or invoice number
• Nature of defect
• Your payment or authorization for COD
shipment of parts not covered by warranty.
TECHNICAL CONSULTATION
Need help with your kit? Self-Service?
Construction? Operation? Call or write for
assistance. You’ll us eager to help with just
about any technical problem.
The effectiveness of our consultation service
depends on the information you furnish. Be sure
to tell us:
•
The Model number and Series number
from the label.
•
The date of purchase
• An exact description of the difficulty.
•
Everything you have done in attempting to
correct the problem.
Also include switch positions, connections to
other units, operating procedures, voltage
readings, and any other information you think
might be helpful.
REPAIR SERVICE
Service facilities are available, if needed, to
repair your completed kit. (Kits that have been
modified, soldered with paste flux or acid core
solder, cannot be accepted for repair.)
When returning your kit to the factory, attach a
letter containing the following information
directly to the unit.
• Your name and address.
• Date of purchase and invoice number
•
Copies of all correspondence relevant to
the service of the kit.
•
A brief description of the difficulty.
• Authorization to return your kit COD for the
service and shipping charges. (This will
reduce the possibility of delay).
Check the equipment to see that all screws and
parts are secured. Place the equipment in a
strong carton with at least THREE INCHES of
resilient packing material (shredded paper,
shipping popcorn, etc.) on all sides. Use
additional packing material where there are
protrusions (long connectors, large knobs, etc,).
Seal the carton with good quality shipping tape,
and mark it “Fragile” on at least two sides.
Remember, the carrier will not accept liability for
shipping damages if the unit is insufficiently
packed. Ship by prepaid express, United Parcel
Service, or insured Parcel Post to:
GEKCO Inc.
1565 SW Cypress Ln.
McMinnville, OR 97128