Device descaling message
The device can be configured for the local water hardness in accordance with the following
table via the Geberit AquaClean app. This adaptation prevents unnecessary descaling
procedures and helps protect the environment. Nevertheless, regular descaling of the device
is required.
Area
°fH
°dH
°eH
soft
≤ 15
≤ 8
≤ 11
medium
15–25
8–14
11–18
hard
> 25
> 14
> 18
The following table helps you to identify descaling messages and to carry out the necessary
fault clearance for each message.
Cause
Message
Fault clearance
Regular descaling: at least
once a year
• The status LED on the
control panel flashes blue-
red.
• The
Geberit AquaClean app
displays a descaling
message.
▶ Perform descaling. → See
Descaling the device.
Locked device: multiple
rejected descaling requests
• The status LED on the
control panel lights up
orange and flashes blue-
red at the same time.
• The
Geberit AquaClean app
displays a descaling
message.
Prerequisite
–
A shower procedure is no
longer possible without
descaling.
▶ Perform descaling. → See
Descaling the device.
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