background image

3

2

Troubleshooting

Troubleshooting

The table below explains what you need to do in the event of a fault:

• Carry out the steps one after the other until the device is no longer demonstrating any faults

or is working as normal again.

• Be sure to follow the steps in order.

Step

Description of problem

Fault clearance

1

The shower toilet is demonstrating a

fault or is not working as normal.

▶ Switch off the device. → See "Switching

the device on and off", page 13.

▶ Wait 30 seconds.

▶ Switch on the device. → See "Switching

the device on and off", page 13.

2

Step 1 has been carried out.

The shower toilet continues to

demonstrate a fault or still does not

work as normal.

▶ Check the status LED on the orientation

light. → See "Status LED on the

orientation light", page 11.

3

Steps 1 and 2 have been carried

out.

The shower toilet continues to

demonstrate a fault or still does not

work as normal.

▶ Check the problem descriptions in the

faults table and carry out the relevant fault

clearance as required. → See "The

shower toilet is not functioning", page 34

and "Other functional errors", page 36.

4

Steps 1 to 3 have been carried out.

The shower toilet continues to

demonstrate a fault or still does not

work as normal.

▶ Contact customer service.

The shower toilet is not functioning

The following table will help you with troubleshooting if the shower toilet is without function.

DANGER

Electric shock

Incorrect maintenance work or troubleshooting can lead to serious injury or death.
▶ In case of malfunctions, the device must immediately be switched off at the

power switch and the customer service must be contacted.

▶ Only trained electrically skilled persons are permitted to perform electrical

installations on the device.

▶ Only trained professionals are permitted to perform retrofitting on the device.

34

117093593993005323 © 05-2020

968.681.00.0(03)

Rear side of the remote control

You can access system settings and additional functions from the rear side of the remote

control.

1

Battery compartment

2

LCD display

3

<up>/<down>, <left>/<right> arrow keys

The remote control has a battery life of several years. The battery can be replaced if

the remote control fails.

Status LED on the orientation light

The LED on the orientation light informs you of the current device status. The current condition

of the device is therefore visible.

LED

Description

Flashes blue

The device initialises after switching on.

Flashes blue/red

The device must be descaled. → See "Descaling the device",

page 31

Flashes red

A malfunction message is pending.

▶ If [Error message] is displayed on the remote control/

smartphone: contact customer service.

Flashes orange

• The device is now descaling. It is not possible to use the

shower toilet for the duration of the descaling procedure.

• Water replacement is being carried out. → See "Automatic

water replacement", page 28

117093593993005323 © 05-2020

968.681.00.0(03)

11

Отзывы: