47
User Manual |
Unity
Remote | GEAR4
Return Policy / Warranty Service
Warranty claims will only be valid when accompanied with proof of purchase
to evidence that the product was purchased from an authorised dealer and
that the claim is within allowed period. To make a warranty claim you must
first contact Disruptive Limited by email to
stating your
name, full postal address, telephone number, date and place of purchase and
a detailed description of the problem you are experiencing and don’t forget to
include the name of the product and its serial number.
If the defect is covered by this warranty then you will be provided with a
Return to Manufacturer Authorisation number and instructions for return
shipment. Sending the product back to us under this warranty shall be at
your expense, and the return
MUST
be accompanied by the original proof
of purchase whilst we highly recommend that you retain a copy of this.
Disruptive Limited shall not responsible for lost or damaged products during
shipment. Any product returned without the original proof of purchase will be
returned without being examined or tested and such return shall be at the
customer’s expense.
To avoid any additional charges, all returns and exchanges must include the
original packing materials, product box, all included accessories which may
include, but not necessarily be limited to, power adapters or power cords,
connecting cables, remote controls, adapters, inserts cards and instruction
manuals. The absence of any of the aforementioned items may mean that you
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