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change without notice. All values are design or typical values when measured under laboratory
conditions. Current, powered by GE is a business of the General Electric Company.
© 2019 GE.
www.LED.com
SIGN067 (Rev 08/27/19) GE2028-2617
Troubleshooting
Symptom
Solution
Row of modules does not light
• Check wire connections to power supply to ensure red stripe-to-red and white-to-black or blue connections.
• Check row-to-row polarity connections.
Sign does not light
• Check input and output voltage and check power supply input/output connections.
• Check polarity connections.
• Ensure the overall length of the Tetra® LED System does not exceed the maximum load.
Individual modules do not light
• Remove module and replace with another working module.
Modules are dim
• Ensure the overall length of the Tetra
®
LED system does not exceed the maximum load.
• Ensure the length and gauge of the supply wire is equal to or below the recommended remote
mounting distance.
Specifications
Maximum Remote Mounting Distance
18 AWG/0.82 mm
2
Supply Wire
16 AWG/1.31 mm
2
Supply Wire
14 AWG/2.08 mm
2
Supply Wire
12 AWG/3.31 mm
2
Supply Wire
25W Power Supply
120 ft./36.6 m
–
–
–
80W Power Supply
20 ft./6.1 m
25 ft./7.6 m
35 ft./10.6 m
40 ft./12.1 m
100W Power Supply
20 ft./6.1 m
25 ft./7.6 m
35 ft./10.6 m
40 ft./12.1 m
180W Power Supply
20 ft./6.1 m
25 ft./7.6 m
35 ft./10.6 m
40 ft./12.1 m
300W Power Supply
20 ft./6.1 m
25 ft./7.6 m
35 ft./10.6 m
40 ft./12.1 m
Maximum Loading per Tetra
®
24 VDC Class 2 Power Supply
SKU
Rating
25W Power Supply
Note: Load shall not
exceed 1.04A
80W Dimming
Power Supply
Note: Load shall not
exceed 3.3A
100W Power Supply
Note: Load shall not
exceed 4.0A
180W Power Supply
Note: Load shall not
exceed 4A per each
(of 2) output channels
300W Power Supply
Note: Load shall
not exceed 4A each
(of 3) output channels
GEDS71-2
GEDS50-2
GEDS41-2
GEDS32-2
24VDC
5.04W/module
4 modules
14 modules
18 modules
16 modules per
output channel
32 modules per
power supply
18 modules per
output channel
54 modules per
powersupply
GEDSH71-3
GEDSH50-3
GEDSH41-3
GEDSH32-3
24VDC
5.9W/module
3 modules
12 modules
16 modules
14 modules per
output channel
28 modules per
powersupply
16 modules per
output channel
48 modules per
power supply
This product is intended solely for the use of non-residential signage lighting and is not intended for use in any other applications.
Conforms to the following standards:
If you have any questions about these instructions or your specific application, please contact support at [email protected].
For the latest install guides for your product go to: www. LED.com