Consumer
S
uppor
t
Tr
oubleshooting
Tips
Operating
Instructions
Safety
Instructions
Installation
Instructions
38
Problem
Possible Causes
What To Do
Motor operates for
Normal when refrigerator
• Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently.
Often occurs when large
• This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open.
• Check to see if package is holding door open.
freezer require more
Hot weather or frequent
• This is normal.
operating time. They
door openings.
start and stop often
Temperature control
• See
About the controls.
to maintain even
set at the coldest setting.
TurboCool function has been
• This is normal when the TurboCool function is activated.
activated.
See
About TurboCool
for more information.
Refrigerator or freezer
Temperature controls not set
• See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent
• Set the temperature control one step colder.
door openings.
See
About the controls.
Door left open.
• Check to see if package is holding door open.
Frost or ice crystals
Door left open.
• Check to see if package is holding door open.
on frozen food
Door openings too frequent
• This is normal.
(frost within package
or too long.
is normal)
Frequent “buzzing”
Ice Off
feature is turned
Non-LCD models:
sound
off, but the water supply
• Press and release the
ICE OFF/LOCK
pad on the control
to the refrigerator has not
panel to
turn on
the Ice Off feature, and then the
been connected.
icon will be displayed. Keeping the Ice Off feature
on
will damage the water valve.
LCD models:
• On the LCD screen, select
SETTING
, then
SYSTEM
to get
access to the icemaker.
Small or hollow cubes
Water filter clogged.
• Replace filter cartridge with new cartridge or with plug.
Automatic icemaker
Ice Off
feature is turned on.
Non-LCD models:
does not work
• Press and release the
ICE OFF/LOCK
pad on the control
panel to
turn off
the Ice Off feature, and then the
icon will disappear.
LCD models:
• On the LCD screen, select
SETTING
, then
SYSTEM
to get
access to the icemaker. Select
ON
.
Water supply turned off or
• See
Installing the water line.
not connected.
Freezer compartment
• Wait 24 hours for the refrigerator to completely
too warm.
cool down.
Piled up cubes in the storage
• Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker.
•
Turn off
the icemaker, remove cubes and turn
the icemaker back on.
temperatures.)
Before you call for service…
Troubleshooting Tips
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