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Problem
Possible Cause
What To Do
Water leaks every load
Hoses not installed correctly
• Check all fill and drain hose connections to ensure that they
are tight and secure.
Water leaks
Oversudsing of detergent
• Oversudsing may create leaks, and may be caused by
the type and amount of detergent used. High-efficiency
detergent is recommended. Make sure that detergent
and any additives are put into the correct dispenser bins.
Follow the detergent manufacturer’s recommendations
for the amount of detergent, but try using less detergent,
If too many garments are loaded in the tub, the water can
overflow out of the tub during wash. Never load clothes above
the tub. Be especially cautious when pillows or comforters are
loaded in the machine. These type of buoyant items should be
placed at the bottom of the washer basket.
Incomplete or no
Detergent bins clogged from
• Make sure that detergent and additives are put into
dispensing of detergent
incorrect filling
the correct dispenser bins. If liquid detergent is used,
make sure that the liquid detergent insert box is in the
dispenser bin. If powdered detergent is used, make sure
that the liquid detergent insert box is not used. Liquids
must be put in the fabric softener bin.
For all detergent types, always make sure that the
dispenser box is fully closed before the start of the cycle.
Too much detergent used
• Make sure that the suggested amount of detergent is
used per the manufacturer’s recommendations. You may
also dilute the detergent with water to the maximum
fill line on the bin to avoid clogging. High-efficiency
detergent is recommended for this washer.
Insufficient water supply
• Make sure that the water supply is turned on. Make sure that
the water faucets are turned to their completely open positions.
Normal residue
• Normal operation. Residue may remain in the bins of
the dispenser box. The dispenser box may be removed
for occasional cleaning with warm water and a scrub
brush. The liquid detergent insert box and siphon
caps may also be removed from the detergent bin for
occasional cleaning. Remember that only liquid may be
used in the fabric softener bin. Powder will not dispense
from the fabric softener bin.
Premature
Bleach bin filled for future load
• You cannot store bleach in the dispenser for future use.
dispensing
The bleach bin will be dispensed every load for optimal
of bleach
safety of the washer.
Overfilling the bleach bin
• Overfilling the bin with bleach may lead to premature
dispensing. There is a maximum fill line indicated on
the bleach bin to help avoid overfilling.
Clogging of bleach
Bleach bin is not seated
• Make sure that the bleach cover is properly seated and
snapped into place before the start of the cycle.
Insufficient cleaning
• You may remove and clean the bleach cover with warm
water and a scrub brush to clear clogging.
Poor stain removal
Presoak not selected
• When stain inspector is used, presoak temperature and time
are automatically selected. If you choose not to use the stain
inspector, we recommend that you select presoak when
defining your wash cycle. Always make sure that any additives,
such as your high-efficiency liquid detergent, are added
before starting the cycle. Always reference your clothes
care label before treating stains.
•
Too many garments
loaded
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