50
Troubleshooting Tips
Before you call for service…
Operating
Instructions
Safety
Instructions
Car
e
and
Cleaning
Installation
Instructions
Tr
oubleshooting
Tips
Consumer
S
uppor
t
Problem
Possible Causes
What To Do
Oven light does
Light bulb is loose or defective.
• Tighten or replace the bulb.
not work
Plug on range is not completely
• Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
grounded outlet.
Oven will not
The oven temperature is too
• Allow the range to cool to room temperature and
self-clean
high to set a self-clean operation.
reset the controls.
Oven controls improperly set.
• See the
Using the self-cleaning oven
section.
“Crackling” or
This is the sound of the
• This is normal.
“popping” sound
metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking
Excessive soil.
• Touch the
Clear/Off
pad. Open the windows to
rid the room of smoke. Wait until the
LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.
Oven door will not open
Oven too hot.
• Allow the oven to cool below locking temperature.
after a clean cycle
Oven not clean after a
Oven controls not properly set.
• See the
Using the self-cleaning oven
section.
clean cycle
Oven was heavily soiled.
• Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCK DOOR” flashes
The self-clean cycle has been
• Close the oven door.
in the display
selected but the door is not
closed.
LOCKED DOOR light
The oven door is locked
• Touch the
Clear/Off
pad. Allow the oven to cool.
is on when you want
because the temperature
to cook
inside the oven has not
dropped below the
locking temperature.
“F—and a number or
You have a function error code.
• Touch the
Clear/Off
pad. Allow the oven to cool for
letter” flash in the display
one hour. Put the oven back into operation.
If the function code repeats.
• Disconnect all power to the range for 5 minutes
and then reconnect power. If the function error
code repeats, call for service.
Oven shelves are
The shelves were cleaned in a
• Apply a small amount of vegetable oil to a paper
difficult to slide
self-clean cycle.
towel and wipe the edges of the oven shelves with
the paper towel. Do not spray with Pam
®
or other
lubricant sprays.