Problem
Possible Causes
What To Do
Ice cubes have odor/taste
Ice storage bin needs cleaning.
Empty and wash bin. Discard old cubes.
Food transmitting odor/taste to ice
cubes.
Wrap foods well.
Interior of refrigerator needs
cleaning.
See Care and cleaning.
Small or hollow cubes
Water filter clogged.
Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open.
Check to see if package is holding door open.
Temperature control not set cold
enough.
See About the controls.
Energy Smart™ feature is .altering
refrigerator performance
See About Energy Smart™ Models
Door not closing properly
Door gasket on hinge side sticking
or folding over.
Apply petroleum jelly on face of gasket
Orange glow in freezer
Defrost heater is on.
This is normal.
Cube dispenser does not
work (on some models)
Icemaker or water supply turned
off.
Turn on icemaker or water supply.
Ice cubes are frozen to icemaker
feeler arm.
Remove cubes.
Irregular ice clumps in storage
container.
Break up with fingertip pressure and discard remaining
clumps.
Freezer may be too warm. Adjust the freezer control to
a colder setting, one position at a time, until clumps do
not form.
Dispenser is LOCKED.
Press and hold the Lock pad for 3 seconds.
Water has poor tas te/odor
(on some models)
Water dispenser has not been
used for a long time.
Dispense water until all water in system is replenished.
Water in first glass is warm
(on some models)
Normal when refrigerator
Wait 24 hours for the refrigerator to completely cool
down.
Water dispenser has not been
used for a long time.
Dispense water until all water in system is replenished.
Water system has been drained.
Allow several hours for replenished supply to chill.
Water dispenser does not
work (on some models)
Water supply line turned off or
not connected.
See Installing the water line.
Water filter clogged.
Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water
system.
Press the dispenser arm for at least two minutes.
Dispenser is LOCKED.
Press and hold the Lock pad for 3 seconds.
Water spurting from
dispenser
Newly-installed filter cartridge.
Run water from the dispenser for 3 minutes (about 1
1
/
2
gallons).
Water is not dispensed
Water in reservoir is frozen.
Call for service.
No water or ice cube
production
Supply line or shutoff valve is
clogged.
Call a plumber.
Water filter clogged.
Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKED.
Press and hold the Lock pad for 3 seconds.
27
GEAppliances.com
