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Problem
Probable Cause
Test Procedure - Action
Slab will not release during
harvest due to scale buildup
Clean evaporator plate; See
procedure on
4-21
Will not make ice. Water
reservoir is empty. Evaporator
is cold with 3/4 inch thick or
larger ice slab.
Defective or disconnected hot
gas valve
Test and repair or replace
Defective hot gas valve
Test and repair or replace
Room temperature over 100 F
(38 C)
Customer instruction
Seeping water valve
condenser is hot
Replace water valve
Partial refrigerant leak or
restriction (u-shaped slab)
Check for leak/restriction and
repair or replace defective
component
Will not make ice. Water
reservoir is full. Evaporator is
cold with thin, partial, irregular
or no ice slab.
Blocked condenser or stalled
fan motor
Clean condenser, repair or replace
motor
Tube not attached to outlet of
recirculating pump
Re-attach tube
Defective recirculating pump
Repair or replace the pump motor
assembly
Partially blocked water
distributor
Clean distributor and evaporator
Compressor is not running
Test compressor, relay and
overload
Will not make ice. Water
reservoir is full. Evaporator is
warm.
Blocked condenser or stalled
fan motor
Clean condenser, repair or replace
motor
Unit is in the start-up mode
Wait 5 minutes and re-check
Room temperature below 55 F
(13 C)
Bin thermistor has unit shut off,
customer instruction
Poor ice production.
Seeping water valve
condenser is hot
Replace water valve
Slow or defective drain or drain
pump causing water to back up
into the bin
Repair or replace drain or drain
pump
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