HELP US HELP YOU...
Before using your cooktop, read this
guide carefully.
It is intended to help you operate and maintain your
new cooktop properly.
Keep it handy
answers to your questions.
If you don’t understand something or need more help,
write (include your phone number):
Consumer Affairs
GE Appliances
Appliance Park
Louisville, KY 40225
How to Remove Packaging Tape
The safest way to remove the packaging tape adhesive
on new appliances to assure no damage is done to the
finish of the product, is an application of a household
liquid
detergent, mineral oil or cooking
oil. Apply with a soft cloth and allow to soak. Wipe
dry and then apply an appliance polish to thoroughly
clean and protect the surface.
NOTE: The plastic tape must be removed from the
chrome trim on cooktop parts. It cannot be removed
if it is baked on.
Write down the model and
serial numbers.
You’ll find them on label under the cooktop.
These numbers
also on the Consumer Product
Ownership Registration Card that came with your
cooktop. Before sending in this card, please write
these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service
calls concerning your cooktop.
If you received a damaged
Immediately contact the dealer (or builder) that sold
you the cooktop.
Save time and money.
Before you request service...
Check the Problem
in the back of this guide.
It lists causes of minor operating problems that you
can correct yourself.
IF YOU NEED SERVICE...
To obtain service, see the Consumer Services page in
the back of this guide.
We’re proud of our service and want you to be
pleased. for some reason you are not happy with the
service you receive, here are three steps to follow for
further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North
Drive
Chicago, IL 60606
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