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Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Cause
What To Do
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven.
For the first few uses, follow your recipe
times and temperatures carefully. If you still
think your new oven is too hot or too cold,
you can adjust the temperature yourself to
meet your specific cooking preference.
Food does not bake
properly
Oven controls improperly set.
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Rack position is incorrect or rack is not
level.
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Guide.
Incorrect cookware or cookware of improper
size being used.
See the Cookware section.
Oven temperature needs adjustment.
See the Special Features section
.
Ingredient substitution
Substituting ingredients can change the
recipe outcome.
Food does not broil
properly
Oven controls improperly set.
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mode.
Improper rack position being used.
See Cooking Guide for rack location
suggestions.
Food being cooked in a hot pan.
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Cookware not suited for broiling.
Use a pan specifically designed for broiling.
Aluminum foil used on the broiling pan and
grid has not been fitted properly and
slit as recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage) may be
low.
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Oven temperature too
hot or too cold
Oven temperature needs adjustment.
See the Special Features section.
Oven does not work or
appears not to work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
See the Using the Oven section.
Oven is in Sabbath Mode.
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See the Special Features section.
“Crackling” or
“popping” sound
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range
making a "clicking"
noise when using my
oven?
Your range has been designed to maintain
a tighter control over your oven's
temperature. You may hear your oven's
heating elements "click" on and off more
frequently than in older ovens to achieve
better results during baking, broiling, and
self-clean cycles.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Sometimes the
oven takes longer to
preheat to the same
temperature
Cookware or food in oven
The cookware or food in the oven will cause
the oven to take longer to preheat. Remove
items to reduce preheat time.
Number of racks in oven
Adding more racks to the oven will cause
the oven to take longer to preheat. Remove
some racks.
Troubleshooting tips ... Before you call for service
TR
OUBLESHOO
TING TIPS