UseThis Problem Solver
PROBLEM
POSSIBLE CAUSE AND REMEDY
OVEN WILL
●
A fuse in your home may be blown or the circuit breaker
Replace fuse or
COME ON
reset circuit breaker.
. Unplug your microwave oven, then plug it back in.
●
Make sure 3-prong plug on oven is fully inserted into
receptacle.
CONTROL PANEL
●
Door not securely closed.
LIGHTED, YET OVEN
WILL
START
START must be touched after entering cooking selection.
Another selection entered already in oven and CLEAR/OFF not touched to cancel it,
●
Make sure you have entered cooking time after touching TIME COOK & II.
. CLEAR/OFF was touched accidentally. Reset cooking program and touch START.
●
Make sure you have entered a desired finished temperature after touching TEMP
COOK/HOLD.
●
Make sure you have entered a code number
touching AUTO ROAST or
AUTO DEFROST.
FOODS ARE EITHER
. Cooking times may vary because of starting food temperature, food density or
OVERCOOKED OR
amount of foods in oven. Touch TIME COOK I & II and additional cooking time for
UNDERCOOKED
completion.
●
Incorrect power level entered. Check cooking guide for recommended power level,
or changing levels during cooking if necessary.
●
Dish was not rotated, turned or stirred. Some dishes require specific instructions,
Check cooking guide or recipe for instructions.
. Too many dishes in oven at same time. Cooking time must be increased when
cooking more than one food item. Check cooking guide time recommendations.
. Probe not inserted properly into meat or dish when using Temp Cook/Hold or Auto
Roast
Check cooking guide for specific instructions.
“PROBE” APPEARS
Probe has been forgotten or not seated properly in oven wall when using Auto Roast
ON DISPLAY
or Temp Cook/Hold functions.
These Things Are Normal
. Dimming oven light and change
. Some TV-Radio interference
with your Microwave Oven:
in blower sound may occur while
might be noticed while using your
●
Steam or vapor escaping from
operating at power levels other
microwave oven. It’s similar to the
around the door.
than high.
interference caused by other small
Light reflection around door or
. Dull thumping sound while oven
appliances and does not indicate a
outer case.
is operating.
problem with your oven.
If you need more help.. call, toll free:
The GE Answer
800.626.2000
consumer information service
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