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Safety Instructions
Operating Instructions
Care and Cleaning
Tr
oubleshooting T
ips
Consumer Support
Before you call for service…
www.GEAppliances.ca
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Surface units do not
The self-clean cycle has
•
During a self-clean cycle, the surface units will not work.
work or they do not
been set.
press the OFF pad to stop the self-clean cycle or wait
work properly
until the self-clean cycle is finished to set and use the
surface units. See the
Using the surface units
section.
The surface units are
•
With the controls off, check to make sure the surface
not plugged in solidly.
unit is plugged completely into the receptacle.
The surface unit controls
•
Check to see the correct control is set for the surface
improperly set.
unit you are using.
The drip pans are not set
•
With the controls off, check to make sure the drip
securely in the cooktop.
pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
A fuse in your home may
•
Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Control signals after
You forgot to enter a
•
Press the
BAKE
pad and desired temperature or the
entering cooking time
bake temperature or
CLEAN
pad and desired clean time.
or start time
cleaning time.
Food does not bake
Oven controls improperly set.
•
See the
Using the oven
section.
or roast properly
Rack position is incorrect
•
See the
Using the oven
section.
or the rack is not level.
Incorrect cookware or
•
See the
Using the oven
section.
cookware of improper
size being used.
Oven thermostat needs
•
See the
Adjust the oven thermostat—Do it yourself!
adjustment.
section.
Clock and timer do
Plug on range is not completely
•
Make sure electrical plug is plugged into a live, properly
not work
inserted in the electrical outlet.
grounded outlet.
A fuse in your home may
•
Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set.
•
See the
Using the clock and timer
section.
Storage drawer
Rear drawer support is
•
Reposition the drawer. See the
Storage Drawer
is crooked
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.
Storage drawer
Power cord may be
•
Reposition the drawer and power cord. See the
won’t close
obstructing drawer
Storage Drawer Removal
instructions in the
Care and
in the lower back
cleaning of your range
section.
of the range.
Rear drawer support is
•
Reposition the drawer. See the
Storage Drawer
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.
Oven racks are
The shiny, silver-colored
•
Apply a small amount of vegetable oil to a paper
difficult to slide
racks were cleaned in a
towel and wipe the edges of the oven racks with
self-clean cycle.
the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
