Troubleshooting Tips
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8
Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting Tips
WATER
Possible Causes
What To Do
Too many suds
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Measure your detergent carefully. Use less soap if you have
soft water, a smaller load or a lightly soiled load.
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Switch to a lower sudsing detergent brand and follow
instructions on package.
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Try less detergent.
Water leaks
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Use less detergent. Use less soap if you have soft water,
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a smaller load or a lightly soiled load.
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Make sure hose connections are tight at faucets and
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rubber washers are installed. Make sure end of drain hose
is correctly inserted in and secured to drain facility.
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Check household plumbing. You may need to call
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a
plumber.
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Make sure drain hose is fully seated in back of washer and
that the two retaining screws are fully seated.
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Make sure drain hose does not make contact with the wall.
May cause excessive wear on the hose.
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Tigh ten hoses at the faucets and turn the water off after
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each
use.
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Check condition of the fill hoses; they should be replaced
every 5 years.
Water temperature
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New laundry detergents have been formulated to work
seems incorrect
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with cooler water temperatures without affecting wash
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performance.
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Turn both hot and cold faucets fully on and make sure
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hoses are connected to correct faucets.
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Turn off the water source and remove the water connection
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hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
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Make sure house water heater is delivering water at
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120°F–140°F
(48°C–60°C).
Water pumped out before
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Reset cycle.
cycle is complete
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Water won’t drain
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Straighten drain hose and make sure washer is not
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sitting on it.
Top of drain outlet should be less than 6 ft (1.8 m)
above
floor.
Washer pauses during
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This is normal. The washer alternates between agitate and
wash cycle
soak during some wash cycles to get your clothes cleaner
with less wear.
Washer pauses during
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The washer may pause during the spin cycle to remove
spin cycle
soapy water more efficiently.
